Business Analyst | Salesforce
UpperGround by Hudson - Data & Analytics
Posted 6 days ago
- Initial 6-month contract with possible extension paying approx. $950/day
- Fortitude Valley location with flexibility to WFH 2 days per week
Our client, a large complex organisation within the utilities sector, are currently seeking an experienced Business Analyst for a Customer Information Lifecycle Project.
Responsibilities
- Functional requirement mapping - End-to-end requirements/ specifications lifecycle management from elicitation through build, testing and user adoption.
- Preparing business scenarios/user stories for UAT and Go-Live testing.
- Reviewing as built documentation of business and functional rules from the supplier and finalising for operational BAU handover.
- Contributing to business operations and workflows and recommending improved business solutions (i.e. people, process, data and systems).
- Quality assurance of business analysis activities and outputs (own and peer review).
- Continuous improvement in business analysis methodology, practices, and toolsets.
- Assist and support change activities including employee and leader engagement, training materials and FAQs.
- Assist and support in SIT and UAT ensuring all business requirements are tested and verified.
Experience/Skills
- Experience as a Business Analyst in digital or IT projects.
- Strong skills in requirements gathering, documentation, and user story creation.
- Familiarity with UAT, SIT, and release coordination across environments.
- Ability to review technical documentation and support handover to BAU.
- Strong stakeholder engagement and communication skills.
- Proven ability to manage multiple priorities in an agile environment.
- Experience with business analysis tools (e.g. JIRA, Confluence).
- Prior experience with Salesforce CRM will be highly regarded.
To submit your application, in strict confidence, please submit your resume in Word Format using the appropriate link quoting reference No. 245384. Should you require further information please email [email protected]
Your interest will be treated in the strictest of confidence.
Please note for all Australian based contract and temporary roles, the pay rate is inclusive of mandatory 25% casual loading. This excludes permanent and fixed term roles.
About UpperGround by Hudson - Data & Analytics
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