Do you have customer service and/or sales experience? Are you looking for an entry level role to get you started?

For 40 years NovoFit has been maintaining long term strategic partnerships with the worlds best-in-class fitness brands, developing our industry expertise, delivering state-of-the-art fitness facilities throughout Australia and the Asia Pacific.

We are a national organization, proudly Australian owned and run.

Come join our team as an Internal Sales Coordinator working in our New South Wales office.

This role offers a salary of $65,000 per annum plus super.

Reporting into the Inside Sales Manager, the Internal Sales Coordinator will work closely with both the sales and operations team to execute customer orders from order confirmation through to final installation. As the Sales Coordinator, you will coordinate and manage; materials, installation schedules, equipment building, shipment arrivals and departures, customer liaison and freight tracking, to ensure a smooth process and best in class customer experience.

The Internal Sales Coordinator will be the key link in the communication chain between Sales and Operations, ensuring all orders, POs, projects and installations are accurately entered and tracked in management software.

Main Responsibilities:

Reception/Phone duties – first port of call

Customer enquiries

Sales and order management

Maintain and report on installation schedules

Shipping and freight coordination

Data entry and management software upkeep

The Talents You Bring:

Demonstrated experience in sales, administration or customer service role

Customer service focus - solicits and uses feedback for continuous improvement and strives for quality and excellence

Work autonomously on tasks and takes responsibility and ownership over outcomes

Positive can-do attitude

Quick learner with a highly flexible approach to adjusting to changing needs and requirements

Well-developed communication skills, written and oral

An ability to identify issues and demonstrated problem solving skills

Intermediate to advanced computer literacy including Microsoft office applications and use of databases.

An ability to work as part of a team and promote a workplace culture that enables positive working relationships (internal and external)

Why Join Novofit?

You’ll learn new skills, develop existing ones, deepen your experiences and join a team of highly professional and very committed people.

We can offer:

Training and development opportunities

An Employee Assistance Program (EAP) that’s available to all staff

Free gym membership at approved partner venues

Rewards & Recognition program

NovoFit products at cost plus 15% for yourself and immediate family