I am offering a 3 month temp assignment beginning ASAP for an experienced Housing Service Assistant.

You will be responsible for providing support to a team of Housing Coordinators delivering a client centered, high quality and responsive tenancy management service across a portfolio of social and affordable houses.

Starting: ASAP
Days: Monday, Tuesday, Wednesday, Thursday, Friday
Hours: 9AM - 5PM (flexibility to accommodate an earlier finish - if needed)

Key Details:

• Manage tenancies in line with the Residential Tenancy Act (RTA) and company policies.
• Establish new tenancies, including property viewings, lease agreements, bond lodgment, and tenant sign-ups.
• Conduct routine property inspections and manage condition reports (PCR).
• Monitor and complete lease renewals as required.
• Assist with tenancy breaches as per the RTA and company policies.
• Undertake joint tenancy visits with support staff to meet safety and tenancy objectives.
• Complete tenancy support referrals to achieve positive outcomes.
• Maintain accurate records in Chintaro, updated daily.
• Ensure compliance with tenancy management policies and procedures.
• Provide leave coverage for Housing Coordinators as needed.
• Promote community activities and engagement with tenants.
• Liaise with Property Services on maintenance and tenant liability issues.
• Attend team and departmental meetings as required.

Requirements:

• Knowledge of the Residential Tenancies Act through previous management experience or associated roles.
• Experience working with clients with varied support needs
• Experience of using databases, management systems or proficiency in online systems with the ability to apply this knowledge
• Experience working in the community services industry and/or not-for-profit sector with an understanding of the role of community housing
• Excellent organisational skills, attention to detail and accuracy in all areas of work.
• Highly developed interpersonal and customer service skills, including the ability to interact with internal and external stakeholders of all backgrounds.
• Proficiency in Microsoft Office suite.

Apply now to secure this position!

All applications are strictly confidential and not discussed with a third party without your consent.

Jenna O'Sullivan
Temp/Contract Consultant
[email protected]
0466 113 249

*Please note only short-listed candidates will be contacted. Only Australian permanent residents need apply.