Who are we?

MCWA is a in-home aged care provider with 40 years experience that focuses on supporting the multicultural ageing and elderly communities in Australia. We are currently seeking compassionate and dedicated Case Manager who can speak Macedonian language to join our team based in the Melbourne, Australia.

About the role

Exciting opportunity for a person who is passionate about aged care, and supporting the ageing and elderly. The successful candidate will have a strong client service focus with demonstrated ability to maintain strong ethics and care.

To be consider for the role you are self motivated and are passionate about making a positive difference for the ageing and elderly and you understand that the role requires a combination of both reactive and proactive measures. You thrive in a fast pace environment and are a great problem solver.

Some of the responsibilities for this position include:

Demonstrated ability to build strong partnership relationships with client

Provide comprehensive case management for each client

Build strong Care Plans that are appropriate for the individual needs of each client whilst meeting the limitations of each client’s budget

Re-assess client care plans, goals, OHS assessment, and emergency plans for clients

Maintain strong client notes

Strong problem solving skills

Nimble in their ability to support clients

Recognise, anticipate, and focus on specific client needs and advocate where required

Work with the Finance team to accurately submit client claims to Services Australia

Approve monthly client statements prior to mail out

Establish, coordinate and manage third party services for clients

About You

Ability to speak either Italian, Greek, or Serbian is required

Experience in a similar role

Registered Nurse looking for a change

Proficiency in computer skills

Excellent communication and interpersonal skills

Ability to work independently and as a part of a multidisciplinary team

Valid driver's license

Benefits and incentives:

Competitive hourly rate

Salary packaging options

Work for a dynamic, friendly, and supportive organisation

Ongoing support and advice from experienced colleagues

Career development and growth opportunities

Inclusive culture which embraces diversity of its people

Employer questions

Your application will include the following questions:

Which of the following statements best describes your right to work in Australia?

How many years' experience do you have as a case manager?

Do you have a current Police Check (National Police Certificate) for employment?

Do you have customer service experience?

Do you have a current Australian driver's licence?

Which of the following statements best describes your Covid-19 vaccination status?

Are you available to travel for this role when required?