Are you an experienced and skilled hospitality manager looking for a great work-life balance and to be a part of a leader in their field? BMD Northcliffe Surf Lifesaving Club has an amazing opportunity for a new Senior Duty Manager to join our award-winning team.

Who are we: BMD Northcliffe stands as an iconic and premier Club, renowned for its excellence in the hospitality industry and surf sports. Nestled between Surfers Paradise and Broadbeach, our Club boasts mesmerising oceanfront views that never fail to captivate. With a modern and renovated venue featuring a 300-seat bistro, a dedicated TAB sports bar, 45 gaming machines and a fully weatherproof outdoor deck, we provide a dynamic fusion of dining, entertainment and sporting activities for our valued members and guests

Our close-knit team at BMD Northcliffe takes pride in cultivating a vibrant workplace where each day brings new opportunities and challenges. Committed to delivering high-quality service, we consistently strive to create a supportive culture that values respect and is conducive to success.

What does this role involve: Reporting to the Club Manager and working alongside other managers, this role encompasses overseeing restaurant, bar and gaming operations. Your primary responsibility is to deliver outstanding food, beverage and gaming experiences for our members and guests. As a key player in maintaining high service standards, you will actively contribute to meeting and exceeding the expectations of our patrons. This is a hands-on position that requires exceptional leadership, effective staff management, supervision, adherence to regulatory compliance and a significant role in driving success.

Who are you:

Minimum of 3 years of management experience in a busy hospitality environment with experience in gaming, bar and restaurant operations

Strong customer focus and a genuine passion for hospitality

Excellent problem-solving and prioritisation skills, thriving under pressure

Outstanding communication skills and financial acumen with experience in wage control and cash reconciliation

Proactive and attentive to guest needs with the ability to motivate and encourage the team to deliver exceptional service and drive sales

Positive attitude to help foster a strong team culture

Exceptional attention to detail and high standards of presentation

Excellent people skills to manage a range of personalities effectively

Willingness to learn and adapt to new challenges

RSA and RSG certification are essential with RMLV certification an advantage

Previous Club or Hotel experience is highly favourable

What are the benefits:

Work/Life Balance - Enjoy a favourable 4-day on, 4-day off roster, providing an enviable work/life balance. Our 8-week roster cycle ensures you work only 26 weekends out of 52 each year. Say goodbye to working every weekend, unpaid overtime and unfair salary arrangements.

Attractive Compensation - Get paid for every hour worked with overtime rates for every minute over your 38-hour weekly average. In addition to your base salary you'll receive all relevant allowances and penalty rates leading to a predicted annual income of at least $80k-$90k, depending on overtime and/or public holidays worked.

So overall why join us at BMD Northcliffe Surf Club? We value our people and prioritise growth and well-being. As a Senior Duty Manager, you will have the opportunity to assist in leading a fantastic team and contribute to our outstanding reputation in the hospitality industry.

If you have the relevant background and experience to fulfil our Senior Duty Manager position…apply today! We are excited to welcome a passionate and energetic manager to our exceptional team.