Do you want to work for a values-based, emergency service organisation that puts the community at the centre of everything we do?

We are proud of the work we do in protecting lives and property, 24 hours a day, 7 days a week.

With over 51,000 volunteers CFA strives to be an organisation of choice for volunteers and employees. We, embrace individuals with diverse skills, experiences, and backgrounds, recognising the unique value they bring to CFA.

To learn more about the Country Fire Authority (CFA), we invite you to visit our About Us page.

About the Role

A newly created 12-month contract opportunity within the team is currently available at CFA.

The primary purpose of this role is to support the Assistant Chief Fire Officer (ACFO) Performance Improvement, with the delivery of state level activities. You will be responsible for coordinating and managing the day-to-day delivery of tasks associated with the Emergency Services and Volunteers Fund (ESVF) rebate program. This includes eligibility assessment, volunteer support and effective stakeholder engagement.

You will also play a crucial role in analysing data, providing authoritative advice and managing complex issues across the portfolio. Your ability to build strong partnerships across CFA business units, government partners and external stakeholders will be key to your success.

A detailed position description is attached.

About You

To be successful in this role, you will have:

• Tertiary qualifications in business, data or business analytics or equivalent experience
• Strong conceptual and analytical skills with the ability to resolve complex issues
• Exceptional written and verbal communication skills, with the ability to translate complex information into clear, concise messages
• Leadership and stakeholder management experience across diverse teams and environments
• Excellent organisational skills with the ability to manage highly sensitive and competing priorities under pressure

Why choose CFA

• Meaningful Purpose: Your contribution truly makes a difference
• Work-Life Balance: Paid parental leave, generous leave provisions
• Growth Opportunities: Learning and development
• Flexibility: Hybrid work options with flexible work arrangements
• Discounts: Emergency Memberlink discounts on various services
• Wellbeing Focus: Healthy for Life programs, flu vaccinations
• Member Assistance Program: Access support across 8 service pathways

Your Application

Click the 'apply' button to access our online application form. Here you will be asked to provide personal and contact details and respond to employment-related questions.

When applying for a position with CFA, please submit a cover letter and resume that demonstrates your qualifications, experience, key attributes and skills required for the position.

Pre-employment Checks

Offers of employment will only be made to candidates who:

• Successfully complete Reference Checks, a National Police History Check, Working Rights Check and hold a valid Working with Children Check.

CFA is committed to creating and maintaining a diverse, inclusive, and safe volunteer and work environment. Our aim is to have a volunteer and paid workforce that reflects the community it serves. First Nations people, women, people of all ages, with disabilities and culturally and linguistically diverse people are encouraged to apply.

Applications close: 11:59pm 29 June 2025.

If at any stage of the recruitment and selection process you require an alternative format to the application material or reasonable adjustment to the interview arrangements, please don't hesitate to contact the person listed on the ad or alternatively, email [email protected]

The Country Fire Authority (CFA) values your privacy. We will use the information you provide when you are applying for employment with us for the purpose of recruitment, selection, evaluation and appointment and to report on anonymised key metrics (e.g. diversity). The information we collect will be handled in accordance with privacy laws, including the Privacy and Data Protection Act 2014. You can view our Privacy Statement here. For access and correction of the information we have collected, contact [email protected]