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Team Leader Claims

Department of Treasury & Finance SA
Adelaide, SA
A$108,109-$116,864 p/a
Insurance & Superannuation → Workers' Compensation
Full-time
On-site

Posted 1 day ago


About us
At the Department of Treasury and Finance we work together to ensure South Australia is a thriving, prosperous state now and into the future.

We are the lead agency for economic, social and financial policy outcomes. We play a vital role in providing financial services to the community and economic and fiscal policy advice to the Government of South Australia.

Our culture is one that welcomes all and we embrace flexibility and embrace diversity. We believe people are our most valuable asset, so we work to support the skills, knowledge and capability of our staff.

Shared Services SA is a branch within the Department of Treasury and Finance. It delivers corporate and business services to a range of SA Government agencies and improves the delivery of internal administrative services by developing simpler, faster, more robust, and efficient processes and systems.

About the opportunity:
The Team Leader Claims is accountable to the Manager, Work Injury Services with responsibility for providing leadership, advice and guidance to claims management staff and ensuring the delivery of an effective and efficient claims management service.

The role is responsible for the management of a workers' compensation high risk/complex claim portfolio for SA public sector client agencies of DTF Work Injury Services in accordance with the relevant legislation, regulations, SA Public Sector Injury Management Standards and Public Sector Performance targets. The role provides expert advisory, consultancy and training services to SA public sector client agencies, including business unit managers and supervisors, in relation to all aspects of workers' compensation claims management and administration.

About you
Work Injury Services is seeking applicants with the following attributes:

Extensive experience in managing workers compensation claims in accordance with the Return to Work Act 2014.

Strong leadership skills with an emphasis on creating and maintaining positive team dynamics and the ability to provide guidance and direction to claims management staff.

Ability to build and maintain strong working relationships with clients and provide a high level of customer service.

High level communication skills with the ability to communicate both verbally and in writing with a broad range of key stakeholders.

A successful problem solver with demonstrated experience in negotiation, conflict resolution and decision-making techniques in the workers compensation environment.

What we offer

Flexible working options

Salary packaging options

Discounted gym membership

Supportive career development opportunities

Employee Assistance Program for you and your family

Be Well Program

For a confidential discussion about the role please contact:
Name: Justin Mahomet
Title: Manager, Work Injury Services
Tel: (08) 7133 8538
email: [email protected]

Application Instructions:
To be considered, all applications must be submitted online via I Work for SA by clicking Apply and following the instructions.

Applicants are required to submit a covering letter (no more than two pages) addressing the key selection criteria and demonstrating suitability for the role along with a current Curriculum Vitae.

You are also required to provide details of 2 referees and complete a pre-employment declaration. A satisfactory General Probity Check clearance is required for this role, this will be initiated by the department prior to employment.

The Department of Treasury and Finance is an Equal Opportunities employer committed to providing an inclusive workplace that embraces diversity and inclusion for all employees. We strongly encourage applications from people of Aboriginal and Torres Strait Islander descent, culturally diverse backgrounds, disability, all genders, and LGBTQI+ community. If you have any support or access requirements, we encourage you to advise us if invited to interview.


About Department of Treasury & Finance SA

Port Adelaide, SA, Australia

The Department of Treasury and Finance plays a vital role providing economic and fiscal policy advice to the government.

Our goal is to assist the government to improve the prosperity and well being of South Australians.

In this section you can find information about what we do at Treasury and Finance; our function within state government, the ministers we support, our responsibilities and vision and the programs we administer.

Source: This is an extract from the company's own website.

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