Customer Service Officer

In A Minnit
Melbourne, VIC
A$50,000 p/a
Call Centre & Customer Service → Customer Service - Call Centre
Full-time
Remote

Posted 6 days ago


Work from home

Monday to Friday

Friendly team

We are a fast growing family business. We are a friendly and hard working team. Due to our continued growth, we are looking to employ an additional Customer Service Officer.

Our business provides cleaning, gardening and maintenance services.

Common daily tasks are:

Forward planning/scheduling jobs

Confirming bookings with clients

Answering phone and email enquiries regarding job bookings

Handling customer feedback (positive and negative)

Liaising with field staff regarding jobs

We are looking for someone that is comfortable in a fast paced environment, very detail oriented, well organised with an outstanding customer service attitude. Our motto is “Nice people, easy to deal with”. Experience in a similar role is absolutely essential.

This is a full-time, work from home position. We anticipate the hours will be 8am to 4pm.

This is a challenging job, you are joining a high performing team who has high standards and is extremely professional. We are only looking for the best performers who can work autonomously. In exchange, you are working with a supportive, like minded team. You are appreciated and given clear responsibilities to get on and do the job. Working from home gives you great flexibility which we support.

You must have a suitable space to work from enabling you to make phone calls with minimal background noise. A computer and phone will be provided (Our booking system is based online and our phone system is web based).

To read more about our business, refer to our website www.inaminnit.com.au


About In A Minnit

West Melbourne, VIC, Australia

This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying.

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