Orthotics Plus is a highly respected Allied Health provider, specialising in the Orthotic Management of Neurological and Musculoskeletal conditions. We work with multiple funding bodies including My Aged Care, Workcover, TAC, DVA and NDIS. Across our growing organisation, currently operating out of 5 locations throughout Melbourne, we are expanding our team and looking for a full-time medical administrator/receptionist to manage administration responsibilities for patient care, across all locations to provide leave relief and front desk support.

Our medical administrator duties cover:

§ Managing clinic front desk and patient arrivals

§ Managing patient bookings and queries - in person, via email, and phone

§ Coordinating home visits, aged-care visits, and hospital consultations

§ Maintaining the accuracy of medical records

§ Processing of invoices and billings to patients and third-parties

§ Managing unpaid accounts and outstanding invoices

§ Liaising with Workcover, TAC, NDIS, Aged Care, and SWEP

§ Maintaining referrer and representative relationships

§ Managing stock of medical devices and products

§ Managing courier bookings and inter-clinic deliveries

Why you should join us:

§ Our environment fosters learning and skills development – build your knowledge within the industry and organisation, further developing your professional administration skills and personal network within healthcare.

§ Travel opportunities – you’ll be assisting and working within our group of 5 clinics, building relationships with representatives, technicians, clinicians, and patients across all of Melbourne

§ Supportive team – our clinicians, technicians, and administrators work as a unit, with all aspects of the organisation working together in patient care, and transparency through regular meetings to ensure everyone feels valued

§ Continual enhancements within our clinics and processes so know we are working with the best products and systems for our organisation

§ Long-term opportunity – we’re looking for someone to join the team long-term, building their medical administration career with Orthotics Plus as we grow

What you’ll bring:

§ A warm and friendly personality, with a natural ability to make sure patients feel at ease

§ Highly organised with exceptional multi-tasking and time-management skills working autonomously

§ Excellent written and verbal communication skills in a professional and engaging language, representing Orthotics Plus in the best manner.

§ Minimum intermediate level skills with MS Office suite and medical practice software (Halaxy)

§ Prior experience in a healthcare setting is advantageous, administration experience is a must.

While a perfect match is ideal, we highly encourage candidates to apply, who possess a significant amount of desired skills even if they don’t meet all criteria.

Please apply through seek with a short cover letter telling us why you’d be a great fit. Experience is great, but personality and a can-do attitude are what matter most.