ABOUT US

At Custom Fleet we’ve been using our smarts to make the complex simple for over 40 years. It’s the driving force that continues to make us the fleet and leasing leader in Australia and New Zealand today.

When you join Custom Fleet, you’re joining a business that is Going Places. With Us, what you do and who you are matter. Being part of our diverse crew means you’ll feel welcome, empowered, and have lots of fun celebrating our success (and that sure does feel good!). We are a crew of accountable go-getters on a journey of continuous improvement – we collaborate and support each other, working hard to win for our customers, for our business, and for each other. Whilst winning isn’t everything, we are proud of our success and love it when we reach the #1 spot.

ABOUT THE ROLE

We are seeking a TPE Specialist to join our team and deliver tailored, road-compliant Truck, Plant, and Equipment solutions that meet our clients’ unique needs. As a subject matter expert, you’ll work closely with Relationship Managers to drive sales outcomes through technical solution selling, asset specification, pricing, and end-to-end build management.

Duties will include (but are not limited to) -

Actively collaborating with Relationship Managers and the Business Development team to provide expertise that drives sales outcomes, ensuring the achievement of TPE vehicle sales targets through the application of technical solution selling.

Accurately interpreting customer asset and build requirements, ensuring they are fit for purpose, and obtaining relevant pricing through external suppliers and internal support functions, while keeping Chain of Responsibility front of mind throughout the build and pipeline process.

Conducting required in-build and pre-delivery asset inspections onsite, ensuring Custom Fleet is across the quality of build, fit-for-purpose status, vehicle dimensions, weight restrictions, and all other roadworthy factors.

Actively managing all pipeline builds post-prototype, including coordination with all relevant suppliers. Ensuring that relevant teams have full visibility for effective and accurate pipeline management across the business.

Building and maintaining strong relationships with customers and stakeholders by providing service within determined SLAs and ensuring a positive customer experience.

ABOUT YOU

The successful candidate will possess the following –

Strong and established commercial fleet customer network

An understanding of relevant regulation/compliance requirements by asset class for heavy commercial vehicle

Strong and effective verbal and written communication and presentation skills

Strong customer service ability with high attention to detail

Excellent problem solving and decision-making skills with the ability to develop solutions with the customer front of mind

Strong internal and external influencing skills with the ability to build relationships quickly

Proven track record in building trust and commitment within business & with stakeholders

Self-motivated and passionate individual with a can-do attitude who demonstrates initiative

Strong financial acumen and analytical skills

Ability to think laterally and to challenge the status quo

Execution focused and can manage and prioritise multiple tasks simultaneously in a rapidly changing, fast-paced, environment.

FOR YOU

We offer industry leading 'Custom Perks' including:

Annual performance bonus

Take 5 program – potential to earn an extra week of annual leave

Collaborative Hybrid work environment – 3 days in office

Company funded social events

Dress for your day policy

Employee discounts

Intersection – our Diversity Network

Cultural Leave swap

Ongoing investment in your growth including access to our digital learning platform – Degreed

Reward and recognition programs

Volunteer and community engagement opportunities

Wellbeing leave

HOW TO APPLY

Please submit your resume and cover letter by clicking ‘Apply Now’.

At Custom Fleet we are committed to growing a team made up of diverse people, skills, and experiences. We encourage applications from all backgrounds, communities, and industries.

OUR DIVERSE CREW

Research shows that women and people of diverse backgrounds are less likely to apply for roles if they don't meet every qualification. If after reading this, you’re not sure you tick every single criteria box, but have the passion to get behind our Ways of Working, we think you should click that apply button anyway. We're passionate about building a diverse and inclusive team, and love hearing from people like you! If you have a disability that requires support including an alternate job ad format, interview arrangements or adjustments, please let us know by emailing our recruitment team at [email protected] or call our Customer Service Team on 1800 812 681 - they will take your details and arrange for a return call from a member of the Talent Team.

Unlawful Conduct Commitment

Custom Fleet is dedicated to maintaining a culture of respect where there is zero-tolerance of any form of discrimination, harassment, and victimisation. We are committed to eliminating unlawful conduct in the workplace and uphold the highest standards of ethical behaviour and compliance with applicable laws and regulations.

Our careers team and hiring leaders kindly request no unsolicited resumes or approaches from recruitment agencies. Custom Fleet is not responsible for any fees related to unsolicited resumes.