About Us
You Connect (YC) is a not-for-profit organization dedicated to supporting individuals living with disabilities and complex mental health conditions that impact their daily lives. Our services span capacity-building supports, community participation, employment readiness, and housing. We are committed to creating a safe, person-centred environment where our clients can thrive and achieve their goals.

About the Role
You Connect is seeking compassionate and experienced support workers to join our dedicated team in the Newcastle Region. This role involves working with individuals living with Acquired and Traumatic Brain Injuries (iCare participants) and a teenage male client living with Autism Spectrum Disorder (ASD) Level 3. You will provide tailored support in both residential and community settings.

Key Responsibilities

iCare Support Staff:

Deliver flexible, individualised services in-home and in the community.

Support life skills development, meal preparation, medication administration, and rehabilitation activities.

Facilitate rehabilitation centred activities such as attending medical appointments and implementing tailored interventions as per the attendant care plan.

Facilitate social, leisure, and recreational engagement.

Complex Disability Support Staff:

Provide in-home support to a teenage male with ASD Level 3.

Assist with daily living skills, emotional regulation, and sensory-friendly activities.

Manage behavioural challenges such as various forms of aggression and emotional outbursts with a calm, patient, and person-centred approach.

Collaborate closely with the client’s family to ensure consistent and effective support.

Required Qualifications

Unrestricted Driver’s Licence & Comprehensive Car Insurance

Valid First Aid & CPR Certificate

Working With Children Check (WWCC)

Clear National Police Check

NDIS Worker Screening Check (NDISWC)

Preferred Qualifications

Industry specific qualifications such as a Certificate or Diploma in Individual Support, Disability, or Mental Health

About You

Reliable, empathetic and committed to supporting vulnerable people.

Relevant industry experience and knowledge; formal qualifications in Disability, Community Services, or similar.

A comprehensive understanding of disabilities and mental health issues and the challenges individuals face.

Ability to effectively manage and deescalate heightened behaviours.

Benefits

Casual opportunities with potential for permanent part-time

Supportive and friendly team environment

Salary Packaging & Novated Leasing options (for PT employees)

Internal training and development programs

Staff Referral Scheme

Employee benefits program

Two annual staff celebrations

YC are an EEO organisation and encourage Aboriginal and Torres Strait Islanders and people from culturally diverse backgrounds to apply for this position.