IMPACT GYM – ERINA, NSW

BELONG | BELIEVE | BECOME

Membership Sales Consultant:

Are you passionate about fitness, wellness, and community? Do you excel at building genuine, trust-based relationships and guiding individuals toward their health goals? Impact Gym (Erina) is seeking a Membership Sales Consultant to join our team and help our members BELONG, BELIEVE, and BECOME—mentally and physically empowered.

About Impact Gym:

Impact Gym is more than a gym membership. We’re committed to creating a space where every member feels they BELONG, gains the confidence to BELIEVE in themselves, and takes the practical steps to BECOME their best. Located directly across from Erina Fair, we provide 24/7 access to a spacious, fully equipped facility, over 120 classes per week, personal trainers, an on-site café, Allied Health Services, and a dedicated Kids World creche—all under one roof. Our vision is to foster an environment that inspires personal growth, community connection, and lasting transformation.

The Role:

As a Membership Sales Consultant at Impact Gym (Erina), you will embody our BELONG | BELIEVE | BECOME vision. You’ll engage with prospective and existing members, understand their stories and goals, and match them with membership options and wellness solutions that support long-term success. You’ll also build strategic partnerships within the Central Coast—corporates, schools, local retailers, and community groups—to drive sustainable growth and strengthen Impact Gym’s reach.

Key Responsibilities:

• Foster Belonging: Cultivate authentic relationships by listening deeply to individuals’ goals, understanding their challenges, and connecting them with customised membership plans and services (personal training, group fitness, nutrition guidance, and more).

• Inspire Belief: Share our story and demonstrate how Impact Gym’s 24/7 access, InBody scans, Kids World creche, on-site café, and personal training programs help members believe in their potential and feel supported every step of the way.

• Enable Becoming: Guide prospects toward actionable next steps—trial passes, membership tours, programs — so they can take ownership of their fitness journey, track progress, and celebrate milestones.

• Build Community Partnerships: Identify and pursue new business opportunities with local companies, schools, and community organisations for corporate fitness packages, group memberships, and wellness events that align with our BELONG | BELIEVE | BECOME mission.

• Own Your Success: Manage your pipeline, work toward membership sales targets and KPIs, and take full responsibility for your daily priorities and long-term growth.

• Collaborate Cross-Functionally: Work closely with trainers, industry professionals and Kid’s World staff to ensure every new member experiences an exceptional onboarding process and consistent support.

Objectives and Key Results that you’ll drive:

• New Membership Sign-ups: Generate a steady flow of new members through proactive outreach, tours, and follow-up, contributing directly to gym growth.

• Conversion Rate: Maintain a high conversion rate by turning qualified leads into paying members—measured as new memberships divided by total leads contacted.

• Retention Rate: Implement strategies to encourage members to renew—tracking the percentage of members who extend membership beyond their initial term.

• Sales Revenue: Achieve targets for total revenue from membership fees, upsells (personal training, premium packages), and recurring subscriptions.

• Lead-to-Conversion Time: Optimise the sales process to minimize the average time it takes for a lead to become a paying member, ensuring efficient follow-up and clear next steps.

Requirements:

• Proven sales experience (B2B/B2C), ideally in fitness, wellness, or a service-based industry. • Demonstrated success in building and maintaining strategic partnerships—corporate accounts, schools, local businesses, or retail groups—to drive membership growth. • Exceptional communication, planning, and organisational skills: you follow up promptly, manage multiple prospects, and execute strategies without delay.

• Self-driven and results-oriented: you take initiative, own your results, and thrive on achieving targets and KPIs.

• Availability: This is a part-time role with a set weekend roster (Saturday and Sunday)—a great opportunity to maximise your earning potential with weekend rates.

• A genuine passion for health and wellness: whether or not you’ve worked in a gym environment, you live and breathe an active lifestyle and wholeheartedly embrace our BELONG | BELIEVE | BECOME ethos.

Why Join Impact Gym?

• Competitive Base Salary with Opportunities to Grow Your Income

• Membership Perks: Unlimited 24/7 access to gym, all classes, InBody scans, and Kid’s World creche for you and a complimentary membership for your partner.

• Professional Growth: Build your professional toolkit with ongoing development opportunities, leadership-focused workshops, and personal growth programs designed to help you thrive by developing your skills and assist in advancing your career.

• Supportive Culture: No egos, no politics—just a purpose-driven environment where every team member feels they BELONG and can help others BELIEVE in themselves.

• Flexible Work style: Dress in active wear and sneakers, own your role and collaborate with a dedicated support team.

• Long-Term Opportunity: We promote from within. As Impact Gym expands, you’ll have first pick for new locations, leadership roles, and teaching opportunities (e.g., group fitness, Pilates, mindset coaching), helping you BECOME a leader in the fitness community.

• Exclusive Benefits: Discounts at our on-site café, priority InBody scans, and access to partner events and giveaways that reinforce our BELONG | BELIEVE | BECOME vision.

Join us at Impact Gym (Erina) and help create a community where everyone BELONGS, learns to BELIEVE, and has the tools to BECOME their best selves.

Apply now and make an impact that lasts.