About Us:

Established in 2000, National Storage is one of Australasia’s largest and most innovative self-storage providers, offering tailored solutions across more than 270 centres across Australia and New Zealand.

As an ASX 200 company, we prioritise our people and customers – key drivers of our continued success. We are proud to be the first publicly listed, independent, and fully integrated owner and operator of self-storage centres in Australia. Our comprehensive offering includes self-storage, business storage, climate-controlled wine storage, vehicle storage, trailer hire, records management, packaging, insurance, and a range of other value-added services.

Backed by a strong growth strategy and a clear vision for the future, we’re committed to attracting and retaining passionate individuals who want to be part of a dynamic, customer-focused business shaping the future of storage.

If you are looking to be part of a great company doing great things, we’d love to hear from you!

About the Role:

Based in Brisbane CBD at National Storage HQ, we are seeking a motivated, detail-oriented, and well organised Facilities Coordinator to support the day-to-day operations across our network of 270+ centres.

This is a highly administrative and integral role in ensuring our facilities are safe, efficient, and aligned with business needs. If you are a systematic, process-driven person who thrives in a fast-paced environment, have excellent coordination and communication skills, this is your opportunity to develop your skills, grow, and make a real contribution to our success.

Key Responsibilities:

• Support the operations team by monitoring the ticketing system, raising, and tracking purchase orders, reconciling invoices, and preparing reports.
• Coordinate reactive and planned maintenance works with external contractors and service providers.
• Maintain the Facilities Management System (FMS) portal, ensuring accurate records of compliance documentation, site audits, and asset registers.
• Assist in ensuring health, safety, and environmental compliance by managing contractor documentation, inductions, permits, and safety audits.
• Support vendor management activities, including onboarding, monitoring service levels, and tracking performance.
• Assist with local and regional facilities projects and site fit-outs.
• Ensure the ticketing system and associated workflows are current, with follow-up on outstanding tickets and purchase orders.
  
  

About You:

• Minimum 2 years’ experience in facilities, property, hospitality, or workplace operations, preferably within a large-scale, or multinational organisation.
• Understanding of property compliance requirements (fire, building, vertical transport) is advantageous.
• Proficiency in Microsoft Office (Excel, Outlook, Word); familiarity with FM systems and accounting platforms highly desirable.
• Proven administrative and coordination abilities, with experience handling high volumes of work.
• Systematic and process driven with the ability to quickly understand and improve existing processes.
• Action and output oriented, identify and develop improvement opportunities.
• Excellent interpersonal and communication skills across different departments and stakeholders, with a proactive and service-oriented mindset.
• Ability to manage competing priorities independently in a dynamic environment.
• Collaborative with a positive attitude and growth-mindset.

Why Join Us?

• Join a collaborative, high-performing team within a multinational business and ASX 200 listed company.
• Be part of large-scale workplace operations with real impact across ANZ.
• Gain exposure to a variety of facilities projects, systems, and vendors.
• Access to ongoing development and career progression within a multinational environment.
• 24-hour wellbeing support for you and your family through our Sonder partnership.
• Reimbursements for approved wellbeing services under our WellNS Wallet Program.
• Exclusive discounts on a range of leading retailers, hotels, restaurants and more.
• Generous company paid parental leave.
• Discounts on a range of storage services including units and merchandise.
  

Please be aware that applicants may need to undergo pre-employment checks, including reference, medical, and, with consent, police background checks. Having a criminal record does not automatically disqualify you from applying; each application will be reviewed individually. Only candidates with the right to work will be considered for this position.

This role is being filled directly by National Storage, so agency submissions will only be considered if requested.