
ICT Support Engineer – Level 1
Liebherr
Posted 2 days ago
About the company
Liebherr’s experience, knowledge, and dedication to the highest quality and most reliable technology, makes us a respected leader and a trustworthy partner to industry. We sell and service earthmoving machinery, mining equipment, mobile cranes, tower cranes, maritime cranes as well as foundation and piling equipment throughout Australia and New Zealand. Are you ready to join the family?
About the role
Reporting to the Team Leader, IT Security, and Infrastructure, you will work within a small dynamic team and be responsible for the provision of timely and efficient IT technical support services to the business on a national scale. The role will suit a service-orientated person who is composed, patient and is able to deal with multiple enquiries and issues, providing quick responses and accurate results. Salary will be between $75,000-$85,000 per annum.
Duties Include but are not limited to
Provide first-level technical support to end-users, including troubleshooting hardware and software issues, network connectivity problems, and email-related concerns
Installing and configuring computer hardware, software, systems, servers, networks, printers, and scanners
Responding in a timely manner to service issues and requests
Providing technical support to the branch (this may be in person or over the phone)
Testing new technology and training users
Active participation in the implementation of new IT solutions and services
Skills & experience
Relevant qualification plus at least 1 year of relevant experience
Computer hardware and software installation skills
Advanced problem-solving skills
Knowledge in the distribution and disposal of classified data/documents/devices
Determining customer needs and establishing service solutions and forecasts
Maintains a positive and optimistic attitude
Communicates effectively and appropriately with others
Diversity and Inclusion
Diversity and inclusion sit at the heart of the Liebherr Group’s Core Values. We are committed to building a workforce that is representative of the communities in which we live, work and operate. Our culture thrives on mutual respect, teamwork, and diversity of thought in the workplace.
Culture
We are dedicated to seeing our employees work together in an environment that fosters the true meaning of collaboration; a culture that creates the highest quality, cutting-edge products, long-lasting relationships, and improved organisational and individual capabilities. We aim to give our employees an opportunity to grow and develop their careers.
Benefits
Employee Benefits including: 10 weeks paid parental leave, 5 bonus leave days, ability to purchase leave, ability to access LSL early
Liebherr One Hub – Employee discount portal for great savings
Training programs and opportunities to ensure your continued growth
In house soft skills and Leadership training programs
How to apply
Please apply via the link below.
Applications close 17 July 2025.
Candidates are advised that interviews may commence before closing date. Liebherr Australia would like to thank you for submitting your application.
No agencies or third parties please.
About Liebherr
Liebherr is a global, family-run technology company. With combined revenues of over €11 billion, Liebherr is not only one of the biggest construction machinery manufacturers in the world, we are also recognised for our ability to provide sophisticated and user-oriented products and services in a wide range of areas. Liebherr pursues one goal: to continually impress its customers by generating added value and pushing past the limits of what was previously thought possible. This leads to the right kinds of solutions, even for the most demanding of tasks. To achieve this, the Liebherr family grants its workforce of more than 48,000 employees the necessary freedom to act.
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