We're Hiring: Rostering Assistant

Join LYBL — Live Your Best Life, where purpose meets impact.

Location: Beresfield, NSW

Full-Time | Immediate Start Available

At LYBL, we empower individuals with disabilities to live their best lives — and our team is the heart of that mission. We’re currently seeking a Rostering Assistant with proven NDIS rostering experience to join our growing team based in Beresfield, NSW.

You will work alongside our Senior Rostering Coordinator, collaborating to deliver structured, thoughtful, and participant-focused rosters across a wide range of disability supports and services.

Key Responsibilities:

Coordinate and manage rosters across multiple service types and locations, including:

School-aged participants, including before/after school support and school holiday coverage.

Supported Independent Living (SIL) settings with 24/7 support needs.

Community Access, Respite and Short-Term Accommodation (STA) — including short-notice bookings.

Respond to last-minute changes and manage multiple updates with confidence — ensuring the right staff member is aligned with each participant's needs, goals and routines.

Maintain clear records of staff availability, leave entitlements and participant schedules while ensuring compliance with the SCHADS Award and NDIS expectations.

Communicate with support workers, team leads and participants to resolve rostering issues proactively.

Support reporting, data entry and system updates using our scheduling tools.

About You:

Extensive knowledge of the SCHADS Award, including penalty rates, shift rules, sleepovers and engagement periods.

In-depth understanding of leave entitlements and their impact on rostering compliance.

Strong familiarity with the NDIS Price Guide, service categories and rules regarding cancellations and billing.

Confident navigating NDIS compliance requirements, including documentation, service bookings and participant safety.

Mandatory: Prior experience in NDIS rostering (minimum 1 year).

Highly desirable: Experience using Flow Logic or similar NDIS rostering/CRM software.

Calm, detail-oriented and able to juggle priorities under pressure.

Friendly and professional communicator, with a problem-solving mindset.

Support & Collaboration:

You'll be supported by our experienced Senior Rostering Coordinator, who will guide you through LYBL’s systems, processes and participant-focused approach. This is an excellent opportunity to develop your rostering skills in a team that values purpose, precision and people.

Tools You’ll Use:

Flow Logic (preferred)

Microsoft Office / Google Workspace

Internal scheduling and CRM platforms

Why Join LYBL?

Be part of a purpose-led, participant-first organisation.

Work in a fast-paced, friendly and supportive team environment.

Office-based role in Beresfield with full-time hours.

Opportunity for career growth within NDIS operations and service delivery.

How to Apply:

Send your resume and a short cover letter explaining your rostering experience and relevant system knowledge to:
admin@lybldisabilitysupport.com