About Us

At Safe Places, it’s all about the young people.

Each child is unique with their own story. So, we tailor care plans and personalise their living environment, surrounded by a carefully selected team of youth workers. Founded in 2006 as a non-profit in Queensland, our reach has expanded to cover New South Wales, Victoria, and Western Australia. To date, we have cared for over 2000 young people. Our philosophy revolves around providing care, support, respect, and hope to young people in our community. We're expanding rapidly and seeking talented team members who share our values and wish to join our community for mutual success.

About the Role

The Learning Officer Role will be based in our Brisbane CBD Office. There will be occasional travel required to our other locations to support the rest of the L&D team as well.

As a Learning and Development Officer, you will play a crucial role in the organisation’s talent development and growth strategy. Your responsibilities encompass a wide range of high-level capabilities that are essential to fostering a culture of continuous learning and professional development within the company.

Facilitate all required training and coaching, specifically for your allocated area; on technical training – regulatory, compliance and Safe Places specific i.e. induction programs, refreshers soft skills – coaching, leadership, communication.

Facilitate and coordinate the release of learning solutions in a professional clear and consistent approach aimed at improving leadership, behaviours, and performance.

Work closely with your area and L&D Manager to identify learning needs and gaps in knowledge among staff members and develop targeted training interventions that align to our L&D Governance requirements.

Develop and design a range of training resources for any new Safe Places project which involves learning.

Collaborate with other areas of the organisation to align learning with the strategy to deliver a seamless service.

Regularly liaise with the RTO partner and their trainers to actively achieve high completion results for Safe Places students who may be currently enrolled in a qualification.

About You

Our Learning Officer will bring genuine passion to make a difference in the lives of young people and our communities, holding certain attributes and demonstrated knowledge and experience.

Hold a Diploma or higher-level qualification in a Community Service field.

Hold a Cert IV in Training and Assessment TAE40116 or be willing to obtain.

Be values based, known for your professionalism, integrity and trusted advice.

Be an excellent communicator and ability to build strong partnerships.

Confidently facilitate a workshop and utilize a variety of learning methods to support the transfer of learning.

Excellent interpersonal skills (verbal, written, and listening) with the ability to confidently communicate and interact with all team members to quickly build rapport with stakeholders.

Meet deadlines whilst applying strong prioritization skills to ensure the attention is on L&D interventions that impact the business in the short-term and long-term.

Enthusiasm and drive for learning, completing tasks with excellence.

Candidates must be eligible to live and work in Australia, hold an unrestricted driver’s licence, and must be willing to undergo state specific checks, including eligibility to work with Children and Qualifications.

Applicants must be eligible to live and work in Australia, hold an unrestricted driver's license, and be willing to undergo state-specific checks, including working with children clearance and relevant qualifications. We encourage applications from Aboriginal and Torres Strait Islander candidates and take pride in being an inclusive employer.

Working at Safe Places

In the heart of Safe Places, a blend of Unity, Support, Responsiveness, Passion, and Professionalism is what defines us. When you become part of our team, you’re part of a community that prioritises integrity and professionalism and celebrates diversity. In all we do, we aim to foster an atmosphere of respect, collaboration, and mutual advancement, dedicated to impacting the lives of vulnerable young Australians.

But here’s the best part: smiles, breakthroughs, and connections – priceless rewards for your dedication. If meaningful work, a supportive team, and making a real difference speak to you, then Safe Places might be the perfect fit for you. Come and join us.