Role Title: Senior Policy Officer
Division Name: Policy & Programs / Policy
Building Commission NSW
Grade: Clerk Grade 9/10
Salary Range: $125,693 - $138,510 plus superannuation and leave loading
Location: Sydney city, Parramatta or Gosford - other locations considered (travel between locations may be required on occasion despite primary work location)
Term: Ongoing
Applications Close:Wednesday, 2nd July 2025 [9:59am]
About the Building Commission NSW
The Building Commission NSW oversees the construction industry for residential buildings with a focus on proactive regulation and data-driven improvements to reduce costs and increase value. We also support industry-led initiatives to build skills and capacity.
We manage:

• Disputes and complaints about building, renovation, trade or specialist trade work on residential and non-residential buildings.
• Inspections and compliance for building quality in residential construction.
• Licensing for tradespeople, design practitioners, and certifiers.
• Policy development and reform of building laws in NSW.

The Building Commission NSW is an outstanding place to work, providing meaningful results to the people of NSW that positively impact our built environment and the community, making it an exciting and fulfilling place to build a career.
Visit our website for more information about what we do and to see if a career in the Building Commission is right for you: https://www.nsw.gov.au/departments-and-agencies/building-commission
The Policy team
The Policy team are responsible for leading the delivery of the NSW Government's building reform agenda. We engage with a wide range of subject matter experts across industry, the community, the Department of Customer Service and other government agencies to develop a comprehensive evidence base to inform Government decisions on housing and building industry issues. The team also comprehensively review recent research and innovative solutions to create future focused policy to support the Minister to develop and implement legislation.
There will be opportunities to work on other innovative policy related projects within Building Commission NSW. The current pipeline of reforms has a significant amount of support material requiring development and project management so if you enjoy variety and have an agile mindset, then this role could be for you. The successful candidate must be highly organised, proactive and practical.
About the role
Do you want to work with a talented group of policy professionals committed to promoting competitiveness, community protection and business confidence through well-designed regulation?
We are seeking enthusiastic individuals who are high achievers and are interested in challenging and rewarding policy projects that will influence the State's building sector for decades to come. You will gain experience in a diverse range of subject areas, including residential construction, development and planning laws, requirements for licensed tradespeople, national building and competition policy, among others.
In supporting and leading these projects you will:

• Undertake comprehensive research on how Australian and overseas jurisdictions regulate their construction sectors,
• Write discussion and position papers on reform topics,
• Actively participate in consultative meetings with key stakeholders and members of the public, including the management of complex stakeholders and issues,
• Write briefs and draft submissions for the Minister and NSW Cabinet,
• Prepare drafting instructions, parliamentary papers and other support material for legislative amendments, and
• Mentor and guide others in the team with a focus on continuous improvement and regular constructive feedback.

Strong analytical and communication skills, along with the ability to work in a high-volume environment will make you an ideal candidate for this position. You will also have, or be able to quickly acquire, a good understanding of government policy and processes. Previous experience in policy development would be an advantage.
Key responsibilities

• Research, analyse and review complex policy issues, identifying emerging issues, developing evidence-based options, and recommended solutions to resolve problems and mitigate risks
• Provide expert policy advice and information to relevant stakeholders to facilitate the appropriate interpretation and implementation of policies and support Agency and/or Government policy initiatives
• Build and maintain relationships with key stakeholders, facilitating their engagement in, and contribution to, the identification and development of policy solutions and to inform policy decision-making
• Monitor, evaluate and report on the development and/or implementation of policies to identify issues and ensure the achievement of desired outcomes
• Mentor and guide policy officers and support staff, ensuring compliance with governance and quality requirements, to successfully deliver policy priorities and initiatives
• Prepare correspondence, written reports, publications, and briefs, that are informative and aligned with agency requirements, to respond to Agency and/or Government requests
• Provide support and coordination of the Branch's communications, human resources and procurement activity, including record maintenance and governance

Key challenges

• Delivering policy initiatives and projects to the required standards and timeframes, given the need to rapidly understand and integrate information and adapt in an often changing and unpredictable environment
• Maintaining an integrated view of the Branch's activity and other developments in associated regulatory issues
• Liaising and consulting effectively with stakeholders, internal and external to government on complex and sensitive issues

To be successful in this role, you will have:

• Strong critical thinking and analytical skills
• Project management experience
• Exceptional verbal and written communication skills
• Demonstrated ability to work with a range of internal and external stakeholders
• Proven ability to manage and deliver on competing priorities
• The ability to think on your feet and take into account the strategic impact of decisions

If you can demonstrate these capabilities, then we want to hear from you!
If you'd like to know more about this amazing role, you are encouraged to contact Mitchell Harris, Policy Manager at [email protected]. For any enquiries regarding the recruitment process, please contact Michael Yoon at [email protected]
What we need from you
An up-to-date CV (no more than 5 pages) and a brief cover letter (2 page maximum) outlining how your skills and experience are aligned to the role.

Salary Grade 9/10, with the base salary for this role starting at $125,693.00 base plus superannuation

Click Here to access the Role Description. For enquiries relating to recruitment please contact Michael Yoon via [email protected].

Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.

Closing Date: Wednesday, 2nd July 2025 [9:59am]

Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

Belong in our diverse and inclusive workplace

The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact [email protected] or 02 9494 8351.

For more information, please visit

Information on some of the different types of disabilities

Information on adjustments available for the recruitment process