About us

The Kraftsmen Property Maintenance have been operating Australia-wide for over 30 years and are a highly reputable, well-established business based in Tuggerah. We are seeking a vibrant and self-motivated Full Time Client Service Coordinator to join our team to provide exceptional customer service for our clients.

Qualifications & experience

• Must have basic Microsoft word and excel skills

Tasks & responsibilities

• Coordination of work orders
• Sourcing new technicians.
• Providing an excellent customer experience to clients and contractors
• Building strong relationships with clients
• Providing update of tasks to the clients
• Occasionally respond to reasonable number of client calls outside normal working hours as needed, reflecting the dynamic nature of the business. This flexibility ensures a timely response and assistance for urgent operational matters or client issues that may arise beyond standard work hours.

Benefits

• Potential flexible work arrangements after probation period based on mutual agreement.
• Monthly team lunch
• Positive work place culture
• Supportive co-workers and management