Join the Team That’s Changing Lives!

Act for Kids is a prominent provider of prevention, professional therapy and support services for children who have suffered abuse and support for families at risk. With over 25 centres nationally, we have supported thousands of children and their families for more than 30 years. Our teams are at the heart of everything we do, and we are united by a single purpose to help keep kids safe, heal from trauma and lead happy lives and thrive.

Working With Us

Make a difference every day in a values-led organisation.

We’re more than just a workplace—we’re a community built on shared values: Professional, Ethical, Caring, Courageous, and Collaborative. We’re proud to be recognised for our commitment to inclusion and employee wellbeing:

• Inclusive Employer 2023-2024 named by Diversity Council Australia.
• Employer of Choice awarded in 2019, categories including Health/Wellbeing; Leadership; + Work-Life Balance.
• Supportive culture that encourages diversity, wellbeing, and work-life balance.

What We Offer

At Act for Kids, our people are the heart of everything we do. We’re proud to offer:

• Extra leave, including wellbeing days, parental, study, exam, and pet leave.
• Salary packaging up to $15,900 tax free + an additional $2,650 for meals/entertainment.
• Fitness Passport including discounted fitness memberships to a range of facilities for you and your family.
• Access to our Employee Assistance Program including 24/7 counselling and wellbeing portals.
• Ongoing professional development through our annual PD fund and structured support.
• Flexible work arrangements and a team that truly values what you bring.

About the Position

We are looking to welcome an Administration Officer to provide administrative support for the Act for Kids Nambour Centre Sunshine Coast (Therapy Services, Individual Support Services and Safe Families) and other services as required.

• Full time permanent position.
• Includes travel to various locations across Brisbane North as required.
• Level 3 SCHCADS Award.
• Salary range: $73,804 – $79,139 + Superannuation.

Key Responsibilities:

• Efficiently and respectfully manage reception, incoming phone calls and all correspondence, including emails.
• Interact in a professional and courteous manner with all families, community members and visitors.
• Provide clerical and administrative support to team members.
• Manage the secure handling and storage of client files and general files, including uploading information into client files.

You can read our full position description here under the relevant vacancy.

About You

• Cert III in Business Administration or equivalent (preferred).
• At least two years’ experience providing administrative support to a busy office, preferably in the human services or therapeutic industry.
• Experience working in a child protection focussed service or similar environment will be advantageous.
• Proven strong administration skills and an ability to multi-task.

Other Requirements

• Eligibility for a WWCC or professional exemption.
• Current driver’s licence.
• Legal ability to work in Australia (proof of eligibility required).
• Eligibility for a NDIS Worker Clearance Check.
• Willingness to travel as required.

How to Apply

Click on ‘Apply Now’ to submit your application. Applications will be reviewed as received. Please include:

• A resume.
• A cover letter addressing the key responsibilities of the role.

We encourage and welcome applications from Aboriginal and Torres Strait Islander peoples, and people of all backgrounds and identities.

If you require any adjustments or support to participate in the recruitment process equitably, we encourage you to reach out to the contact person below. Your information will be treated confidentially.

Contact: Amanda Ekert on [email protected].