NDIS Support - Cleaner Position

About Us

OCD Brilliance is a leading provider of NDIS cleaning and support services in Western Australia. We are a family-owned business with a passion for helping others, committed to providing our participants with tailored supports and exceptional customer service. Our vision is to change our clients' lives by offering assistance at home and in the community, enabling them to live their best life.

About the Role

We are seeking a part-time Cleaner to join our team at OCD Brilliance. The successful candidate must be located in Beechboro, WA 6063 or surrounding areas and be happy to travel to client locations. In this role, you will be responsible for providing high-quality cleaning services to our NDIS participants, ensuring their homes are kept clean, safe and comfortable while supporting them to achieve their personal and NDIS goals.

What You'll Be Doing

Core Cleaning Responsibilities:

Providing routine cleaning services to NDIS participants, including dusting, vacuuming, mopping, and cleaning bathrooms and kitchens

House cleaning and other household tasks as required

Maintaining a high standard of cleanliness and organisation in participant homes

Following documented procedures carefully and consistently

Communicating effectively with participants to understand their specific cleaning needs and preferences

Working one-on-one with participants to support their independence and wellbeing

Documentation and Communication:

Using mobile applications for recording times, checking job status and adding progress notes

Handling all OCD Brilliance and participant information in a confidential manner

Compliance and Safety:

Adhering to all NDIS guidelines and workplace health and safety requirements

Following infection control and PPE procedures

Maintaining 100% duty of care with participants and all third parties involved

Abiding by company Code of Conduct and all policies and procedures

Essential Qualifications and Experience

Previous experience in a cleaning or NDIS support role

Knowledge of NDIS and their guidelines

Knowledge of infection control and PPE procedures

Detailed cleaning knowledge (additional training will be provided)

Experience in housekeeping and knowledge of cleaning industry

Technology savvy – ability to use mobile app applications (ShiftCare)

Current Police Check/NDIS Worker Screening Check

Suitable motor vehicle and ability to travel

Essential Skills and Qualities

Personal Qualities:

Empathetic, reliable, and patient

Practical, observant, and caring

Encouraging and respectful individual

Self-aware and punctual

Strong attention to detail and commitment to high-quality work

Focused with drive and motivation

Professional Skills:

Excellent communication and interpersonal skills

Great speaking and writing skills for establishing relationships

Good time management and organisational skills

Ability to work independently and as part of a team

Ability to handle stressful situations during any circumstances

Ability to separate personal life from participant's needs

Active listening skills and ability to respond accordingly

Behavioral Requirements:

Ability to be flexible and adapt to changing business requirements

Diplomacy, professionalism and great respect for confidentiality and privacy

Ability to work under pressure with time constraints while prioritising participant needs

Positive attitude and ability to interact well with others on all levels

Self-motivation and helpful personality

Complete tasks with a high level of accuracy

Well organised and methodical approach

Desirable Qualifications

First Aid and CPR certification

Previous support work experience in disability services

What We Offer

At OCD Brilliance, we are committed to providing a supportive and inclusive work environment. We offer:

Employee Assistance program

Competitive rates of pay

Flexible work arrangements

Opportunities for professional development

Comprehensive training and ongoing support

Training Provided:

Full training in ShiftCare software for client communications and progress notes

BrightHR training for HR matters and NDIS Modules (required before starting)

Induction on products and cleaning cloths used in participant homes (We supply cleaning equipment and uniform)

Detailed cleaning knowledge training

Ongoing professional development opportunities

Apply now to join our team and be part of something truly special - making a real difference in the lives of NDIS participants while building a rewarding career.