Employment Term: Full-time, maximum term contract until 31 December 2025

Location: Mackay

Remuneration: From $97k + 11.5% Super + 15,900 and $2,650 for meals & entertainment

Make a meaningful difference with UnitingCare

At UnitingCare we are leaders in crisis response, the protection of vulnerable people and children, financial resilience and family wellbeing. Our FaDS (Family and Disability Services) team work passionately across Queensland to make a meaningful difference in people’s lives.

As a Financial Counsellor, you’ll be encouraged to grow, develop and feel empowered to make the everyday easier for the people we care so passionately about. Let’s make a meaningful difference, together!

Your part in our UnitingCare team

We are currently seeking to appoint a Financial Counsellor to join our UnitingCare Financial Resilience and Wellbeing Services.

This position is full-time, on a maximum fixed term contract ending 31 December 2025 with the possibility of extension dependent upon funding. Whilst this position is full-time, part-time hours may be considered for the right candidate.

Our ideal candidate will have experience in providing Financial Counselling and support to individuals and their families who are experiencing financial anxiety and stress. We are seeking someone with fantastic communication skills who can work autonomously and remain motivated and driven to provide community education and information with a focus on empowerment and resilience to your community.

You will be proactive in engaging with other services as well as hard to engage individuals, to ensure maximum reach of our service within the community. In addition to the above you will also be required to have

What makes a difference for us?

Our ideal candidate will have experience in providing Financial Counselling and support to individuals and their families who are experiencing financial anxiety and stress. We are seeking someone with fantastic communication and computing skills who can work autonomously and have the ability to adapt quickly to new systems and processes.

In addition to the above you will also be required to have:

Diploma of Community Services (Financial Counselling)

Membership of eligibility for membership with Financial Counsellors’ Association of Queensland (FCAQ).

Current drivers’ licence.

Suitability Card for Child Related Employment (Blue Card)

What makes a difference for you?

At UnitingCare we are leaders in crisis response, the protection of vulnerable children, financial resilience and family wellbeing. Our FaDS (Family and Disability Services), Child Services team work passionately across Queensland to make a meaningful difference in people’s lives.

Flexible work arrangements to support work-life balance

Save tax and increase your take home pay by salary packaging your everyday living expenses and bills (up to $15,900) and meal entertainment (up to $2,650) per annum

A recognition and rewards platform, providing employee discounts at hundreds of retailers, including everyday expenses, holidays, health insurance, annual awards celebration, wellbeing and employee assistance programs

A positive and inclusive team based on respect, shared standards, strong values and a commitment to serving others

Eligible employees are entitled to 12 weeks paid parental leave and 2 weeks paid partner leave, available after 6 months service, in addition to the government scheme; for eligible employees.

Diversity and inclusive leave, offering paid gender affirmation leave and cultural leave options (paid and unpaid) for those who may celebrate Lunar New Year, Diwali, Ramadan, NAIDOC weeks and other significant cultural events

Career development opportunities to challenge yourself, grow and make a meaningful difference

We’d love you to be part of our UnitingCare family

Our FaDS Child Services team are passionate about their work with parents to ensure children remain safe in the home and parents have the skills, resilience and capability to effectively parent and meet their children’s developmental, educational, health and well-being needs. We also provide targeted services to men who are seeking to change their behaviour.

Joining our FaDS Child Services team, you’ll also be welcomed as part of the UnitingCare family. The second-largest Queensland employer, we’re a proud not-for-profit with more than 16,500 staff and 9,000 volunteers across our brands of BlueCare, Lifeline, ARRCS, The Wesley Hospital, Buderim Private Hospital, St Stephen’s Hospital, and St Andrew’s War Memorial Hospital, and have been leading by example for more than 100 years. Our team are compassionate, inclusive and committed to the work we do, helping people live life in all its fullness.

Child safe, Child friendly

UnitingCare is committed to being a Child Safe, Child Friendly organisation and will:

provide welcoming, safe & nurturing services for children

implement measures to prevent child abuse and neglect within our services

appropriately and immediately address child abuse and neglect if it does occur

Diversity & Inclusion

Our approach is simple – everybody is welcome here. At UnitingCare, diversity is at the core of our who we are, our mission and our values. We are committed to providing equal opportunities to all employees no matter their sex, race, culture, sexual orientation, disability or gender identity. Demonstrating our commitment to reconciliation and building long-term employment opportunities for First Nations peoples, UnitingCare strongly encourages Aboriginal and Torres Strait Islander applicants for this position.

Safe workplace

We work hard to make our services welcoming and safe for every person. We are united in keeping children, young people and the elderly safe from harm, within our services, workplaces and the communities we support. We are committed to speaking up loudly for their safety.