Supporter Engagement Advisor

• Make a difference to young people by joining a leading and well-recognised national mental health organisation
• Help grow the reach, understanding and impact of vital headspace services for young people
• Full time permanent position in a hybrid environment based in Melbourne

Who is headspace National Youth Mental Health Foundation?

headspace is the leading youth mental health organisation in Australia. Each year, headspace helps thousands of young people, and their family and friends, access vital support online, over the phone, in schools and through our headspace centres in more than 160 communities across Australia. To learn more about headspace and the services we offer, visit headspace.org.au.

About the role

We are seeking a dynamic and proactive Supporter Engagement Advisor to join our collaborative and hands-on Corporate Partnerships and Fundraising (CP&F) team at headspace National.

Reporting to the Corporate Partnerships and Fundraising Manager, this diverse and impactful communications-based position plays a key role in supporting the team with the development of comms to our network of supporter groups - including our corporate partners, donors, trusts and foundations and community fundraisers.

This role combines communications, stakeholder engagement, digital fundraising, and events, with plenty of space for creativity and new ideas. You'll be creating relationships with our community of supporters and collaborating closely with the marketing and comms team, clinical team, headspace centre staff and other key stakeholders at headspace National.

What you'll do

• Initiate, plan and deliver engaging communications to our supporters to help steward and grow relationships, provide interesting updates and showcase the work of headspace
• Coordinate the planning and logistics of key partnership and fundraising events and initiatives such as The Push-Up Challenge, Day of Fun and Darkness into Light
• Coordinate the digital marketing and fundraising needs of the CP&F team - including updating relevant sections of the website, working closely with the Digital Marketing team to deliver fundraising campaigns
• Provide administrative support, maintenance of CRM, impact reporting, prospect research

Who we're looking for

headspace is seeking a confident, agile and energetic person with:

• A tertiary qualification and minimum 3+ years' experience in communications, digital marketing, fundraising, PR, sponsorships or events management.
• Strong written and verbal skills, and experience developing engaging content, communications and copy for a range of different mediums such as social media, EDMs, website and reports.
• Experience working with CRM systems, Content Management Systems, Canva, and fundraising platforms (such as Funraisin).
• Strong organisational and project coordination skills, with excellent attention to detail
• Strong interpersonal and presentation skills to build relationships both internal and external stakeholders.
• The ability to work collaboratively, prioritise work requirements effectively, work autonomously when appropriate, consult appropriately and respond to direction in a fast-paced environment.
• Demonstrated high-level initiative and problem-solving capability.

What's on offer

The opportunity to make a difference to the lives of young people across Australia.

• Excellent salary packaging up to the maximum amount ($15,900) - For more information on salary packaging, please refer to: https://www.smartsalary.com.au/.
• Hybrid work environment where you can work from home and in the Melbourne CBD office.
• Professional development opportunities.
• A focus on wellbeing and a commitment to diversity.

How to apply

• Click on 'Apply Now' to view the position description, and to complete your application.
• Your application must include a resume and cover letter telling us why you are the best candidate for the role considering the Key Responsibilities found in the position description.
• Applications close 5pm Friday 27 June 2025

To be eligible for this position you must

• Have the right to live and work in Australia.
• Hold a current Working with Children Check (WWCC) in your home State / Territory.
• Satisfactorily undergo a headspace Police Check.

headspace is committed to workforce diversity and to creating an inclusive workplace where all employees are valued, celebrated, and can contribute meaningfully. We encourage applications from people with lived experience of diversity to enhance the depth of skill and insight within our workforce.

Aboriginal and/or Torres Strait Islander people are strongly encouraged to apply for this role and all current vacancies. headspace is committed to being a child safe and child friendly organisation that recognises, respects, and promotes the rights of children, young and vulnerable people.

headspace will provide reasonable personalisation for all candidates to participate equitably in the recruitment process. Please advise us should you require assistance.