Program Coordinator - Homelessness & Housing Sector
$101k + Vehicle + On-Call Allowances | Full-Time | Cairns Region

Are you ready to lead with purpose and drive real outcomes for people experiencing homelessness? We're seeking a dynamic and compassionate Program Coordinator to join our team in the Cairns region. This full-time leadership opportunity offers you the chance to shape service delivery, champion recovery-oriented practice, and guide a dedicated team supporting vulnerable adults.

The Role:
As Program Coordinator, you will provide operational oversight and strategic direction for a residential program focused on housing stability and wellbeing. You'll work closely with frontline staff, community stakeholders, and executive leadership to deliver services that are ethical, culturally safe, and outcome-driven.

Key responsibilities include:

• Lead day-to-day program operations, ensuring quality service delivery and positive client outcomes
• Oversee financial, staffing, and resource planning for efficient and sustainable service delivery
• Implement and evaluate care strategies that support housing, health, and community reintegration
• Ensure compliance with all reporting, contractual, and legislative requirements
• Mentor, coach, and develop staff through proactive leadership and succession planning
• Foster a positive workplace culture that prioritises safety, collaboration, and continuous improvement
• Participate in the on-call roster and contribute to broader organisational initiatives
  
  About You:
  You're a confident, values-driven leader with a passion for social justice. You bring the experience, empathy, and accountability needed to lead teams and create lasting change in the lives of vulnerable people.
  
  You will have:
• Demonstrated experience coordinating programs in homelessness, housing, mental health, or related sectors
• Proven ability to lead, supervise, and develop staff, with strong HR and team-building skills
• Solid financial management skills, including budget oversight and resource allocation
• Understanding of legislation, risk, and compliance in supported accommodation settings
• High-level communication and stakeholder engagement skills
• Commitment to trauma-informed, recovery-oriented, and culturally responsive practice
  
  Mandatory Requirements:
• Relevant tertiary qualification in Social Work, Community Services, AOD or similar
• Current Australian Driver's Licence
• First Aid and CPR certification (or willingness to obtain)
• NDIS Worker Screening Clearance
• Working with Children Check
• Participation in on-call duties as required
  
  Contact [email protected] for further information.