Rostering Coordinator

📍 Bentleigh East, VIC | 🕐 Part-Time | 👥 Disability Services

Make a real difference in people’s lives. Join a team where your coordination skills directly impact quality of care for individuals with disabilities.

About Independent Disability Services (IDS)

At Independent Disability Services (IDS), we empower people with disabilities to live the life they choose. Based in Bentleigh East, we deliver person-centered supports across Greater Melbourne, with services grounded in respect, inclusion, and a genuine commitment to quality care.

Our Purpose: To empower people, enriching their quality of life

Our Vision: For people with disabilities to have the support they need to live the life they want

Our Values: Client-Centered | Respectful | Choice & Control | Provide Opportunities

About the Role

We’re looking for a motivated Rostering Coordinator to join our fast-paced Client Services team. This is a key, client-facing role where you’ll be responsible for:

Building positive relationships with clients and Support Workers

Managing and allocating daily rosters

Responding to urgent scheduling needs

Supporting seamless service delivery through proactive communication

You’ll play a vital role in ensuring our clients receive consistent, timely and high-quality support—while working within a collaborative, supportive team environment.

Key Responsibilities

Communicate clearly with clients and support staff

Allocate shifts and monitor unfilled rosters

Address scheduling conflicts and client requests

Manage shift check-ins and resolve delays

Support after-hours rostering as required

Maintain accurate administrative and system records

What You Bring

2–3 years’ experience in disability, aged care or support work

Experience in rostering or workforce scheduling

High-level communication and conflict resolution skills

Proficiency with MS Outlook, Word, and scheduling systems

Ability to remain calm and solution-focused under pressure

Desirable:

Certificate IV in Disability or related field

NDIS knowledge

Leadership or mentoring experience

Mandatory:

NDIS Worker Screening Check

Working with Children Check

NDIS Orientation Module Completion

Why Join IDS?

✨ Values-led organization – where respect, inclusion, and client choice come first
📈 Career growth – training and professional development opportunities
🤝 Supportive team culture – work with people who care
📅 Flexible work practices – because we understand life outside of work matters too

How to Apply

If you're a strong communicator with a passion for people and purpose, we want to hear from you.
Apply now with your resume and a brief cover letter explaining why you’re the right fit.

📞 Contact Kavini Fernando on [email protected] for questions about the role.

IDS is an equal opportunity employer. We welcome applications from Aboriginal and Torres Strait Islander peoples, people with disability, and culturally and linguistically diverse communities.