IMPACT Community Services Limited (IMPACT) is a high profile, community owned organisation supporting the most vulnerable and marginalised members of our community. Since 1978, we have been supporting local people experiencing disadvantage, poverty and exclusion. Our vision is to improve lives. IMPACT is also a Child Safe Organisation committed to the safety and wellbeing of children and young people.

About the role

IMPACT Community Services has been granted funding for an exciting new program. Pathways to Early Learning & Development (PELD) is a program integrating family support and early childhood education for children aged between 0-7 years. It is designed to improve children’s experience of early childhood education by tailoring family support. The program supports the geographical area of the Wide Bay and North Burnett.

We are seeking a superstar Case Manager to join our team on a contract basis in Bundaberg, QLD.

As a Case Manager, you will play a pivotal role in supporting children, youth and families within our community services and development programs. This is a rewarding opportunity to make a meaningful difference in the lives of those you serve.

This role is full time fixed term until 31 December 2027, based at our Bundaberg HQ. Travel within the Wide Bay and North Burnett area will be required in which a company vehicle is available.

What you'll be doing

Provide an integrated and holistic service to support children aged 0 – 7 years and their families
by facilitating programs i.e. playgroups.

Develop and deliver onsite and home activities based on children's individual goals.

Collaborate with internal and external stakeholders to sustain partnerships and deliver comprehensive, wrap-around support.

Maintain detailed case notes and records in accordance with organisational and departmental policies and procedures.

What we're looking for

Diploma of Early Childhood Education or equivalent relevant experience.

Experience working with children up to aged 7.

Strong interpersonal and communication skills, with the ability to build rapport and work effectively with diverse client groups.

Excellent problem-solving, decision-making and organisational skills.

Commitment to the principles of social justice and a thorough understanding of the challenges faced by vulnerable individuals and families.

Commitment to the values and mission of IMPACT Community Services.

Why IMPACT?

A fortnightly Rostered Day Off (RDO)

Salary packaging up to $18,500 per year to increase your take home pay

Birthday bonus day off

Paid 2 hours per month to donate to a worthy cause of your choice

Opportunities for advancement with our 'grow your own' approach

Leadership programs with the Institute of Managers and Leaders

Leaders Lab, development support for employees aspiring to leadership roles

Workplace Chaplaincy for face to face, confidential support

Westpac Corporate Partner program with discounted bank products and financial education

Corporate Gym Membership offer

Reimbursement for Working with Children clearance

To find out more, view our Position Description and full list of staff benefits at our Get Involved - Careers With Us page at www.impact.org.au

How to apply

Submit your application today and provide your:

Cover letter showing us why you are a great match for this role

Current Resume

Please note that interviews will be conducted on a rolling basis as suitable applicants apply.

IIMPACT welcomes all applications, including from Indigenous Australians, people with a lived experience of mental health concerns and recovery, a disability, those who identify as LGBTIQ+ and from culturally and linguistically diverse backgrounds.

We believe that diversity in our workplace makes us stronger and we provide equal opportunity to all. IMPACT is proud to be an INCLUSIVE EMPLOYER 2024-2025 with the Diversity Council Australia. Selection for all vacancies is made on the basis of merit.

The successful applicant will be required to obtain background checks prior to employment, including a Working with Children Check.