About Us

Wesley Mission Queensland Limited is a not-for-profit community service provider that offers community support, mental health and disability services, aged and palliative care, and retirement living across Queensland. We have a long and proud history of supporting people in need and live by our values of Innovation, Hope, Integrity, Compassion, Justice, Empowerment and Respect.

We strive to be a welcoming, caring and inclusive community that celebrates diversity and supports employees of all backgrounds and faiths. People with passion, connected by hope for a more compassionate, just and inclusive society is our story. Join us and be part of a story you'll love to tell.

About the Role

The Mental Health Recovery Worker is responsible for coordinating and delivering individualised recovery supports for eligible individuals experiencing a severe mental illness in the Gold Coast region.

They are required to deliver flexible and responsive non-clinical, holistic, recovery-focused psychosocial supports for up to 12 months, support is provided predominately in the community but can sometimes include home visits. The role involves being the key worker and primary point of support for the client and will conduct ongoing and regular reviews of client recovery goals. Recovery workers will be able to conduct mental health assessments, ascertain risks and provide brief intervention as required.

Key Role Accountabilities:

Work within the NDIS Quality and Safeguards Commission.

Ensure individual and team practice is in accordance with the requirements of relevant legislation including the Human Services Quality Framework and the National Mental Health Standards.

Work in accordance with psychosocial rehabilitation, social inclusion and recovery orientated practice frameworks.

In partnership with clients and key stakeholders, conduct thorough psychosocial assessments, develop, implement and review individual recovery plans through individualised goal planning, progress monitoring and regular reviews which are flexible and responsive to the individual’s needs and achievement of goals.

Provide crisis support and safety planning as required.

Provide assertive and practical support to access services related to individual needs. Outreach and in home/community-based support.

Facilitate linkage to ongoing community supports as necessary e.g., primary care providers, community sector agencies (for example, drug and alcohol services, community health, housing/ accommodation services).

Support to engage in community services (including the Group based Peer Program) that focus on peer support, skill development, enabling community integration and family support & Linkages to community participation (volunteering), employment or study through local partner connections

Assist the client to resolve barriers to remaining well in the community - independent living and transitions, improved relationships with neighbours, hobbies and recreation, budgeting etc.

About You

Tertiary qualifications in community, social welfare, health or a related discipline.

Experience working within a recovery orientated service framework for mental health.

Passionate about making a positive change in the lives of people managing mental illness.

Understanding of the principles of recovery in the mental health setting.

Demonstrated knowledge and appreciation of the issues associated with living with a mental illness.

Demonstrated experience working with people with complex mental health support needs across the phases of service delivery including assessment, recovery-oriented practices, community engagement and evaluation of services delivered

Capacity to work independently and collaboratively within a team environment including being accountable for the effective delivery of client services.

Demonstrated effective PC skills including MS Office and related applications packages (including reporting).

Desirable:

Experience providing care coordination within a mental health setting.

Understanding of the principles and standards of the Disability Services Act (Qld 2006) and the National Mental Health Standards and how they relate to providing effective and accountable services.

What makes a difference for us:

Proof of Vaccination Status as required by Legislation, Health Directives or WMQ Limited Policy throughout employment and prior to commencement.

Relevant probity checks required by legislation and WMQ Limited policy (Current Working with Children Check ‘Blue Card’ and NDIS worker screening Clearance, ability to obtain before commencing)

Current Driver’s Licence and willingness to drive in the course of work.

Why Join Us

We value diversity, strive for inclusion, and come together to walk alongside those in need to provide hope and compassion. We are committed to working collaboratively to help you grow, support your wellbeing, and enable you to be your true self each day aligned to our mission and values. Along the journey, we will encourage you to find your story.

We offer our team members:

Support from our Employee Wellbeing Program – we are recognised as an Advanced Mental Health First Aid Skilled Workplace.

Access to salary packaging benefits that enable you to increase your take-home pay

Access to discounts on private health insurance, gym memberships and travel

Access to 1-1 Practice Supervision and wider Communities of Practice to support your learning, career growth and wellbeing

WMQ Limited's vision for reconciliation is for all people to stand unified in an equal and inclusive future. We commit to enhancing opportunities for Aboriginal & Torres Strait Islander People and celebrating diversity. As part of our commitment to Reconciliation we encourage applications from Aboriginal and Torres Strait Islander Peoples.

Please note: You will be asked for evidence of your COVID-19 vaccination status as part of your application process as required by Legislation, Health Directives or WMQ Limited Policy.