Full time permanent

How to Apply:

Please download the Information Package (including Position Description) from the WNSWPHN website: https://wnswphn.org.au/workwithus

Applications should be submitted via email to [email protected] by 11.59pm 25 June 2025 (do not apply via Seek).

Your application must include a separate statement addressing each of the selection criteria along with your resume. Applications missing either of these documents will not be accepted.

WNSW PHN is an Equal Employment Opportunity employer. Aboriginal and Torres Strait Islander people are strongly encouraged to apply.

Benefits to working with us:

We pride ourselves on being supportive and flexible and offer a great range of benefits including:

Generous salary packaging options up to $18,450 per year

Professional development allowance and study leave

Family friendly and flexible working arrangements (including hybrid work model)

Collaboration with passionate likeminded professionals

5 weeks annual leave

Additional leave between the Christmas and New Year period

Option to purchase an additional 2 weeks leave or cash out 2 weeks

Corporate Fitness Program (Fitness Passport)

6 weeks paid parental leave

Free Employment Assistance Program

Position Purpose:

The Communications Support Officer plays a key role in supporting the delivery of effective communications and stakeholder engagement across Western NSW Primary Health Network (WNSW PHN).

This position is responsible for assisting in the coordination of internal and external communications including events, digital and social media, and campaigns and newsletters. Working closely with teams cross the business, the Communications Support Officer will ensure timely and consistent messaging, help maintain stakeholder databases and promote community engagement through targeted campaigns. The role also supports internal staff communications and upholds organisational standards in branding, health promotion and cultural safety.

Selection Criteria

Essential

· Demonstrated experience in communications, public relations, or a related field, with proven ability to support the delivery of communication strategies and campaigns.

· Strong written and verbal communication skills, including experience in drafting content for a range of channels such as social media, websites, newsletters, and event materials.

· Proficiency in using digital media tools and platforms, including social media scheduling, analytics tools, and content creation software (e.g., Canva, Adobe Creative Suite, or similar).

· Experience in event coordination and stakeholder engagement, with the ability to manage logistics, registrations, promotional materials, and communication related to events.

· Demonstrated ability to work collaboratively within a team and across departments, while also managing competing priorities and meeting deadlines.

· High-level attention to detail and organisational skills, including maintaining accurate records, contact databases, and supporting internal reporting processes.

· Capacity to travel within western NSW; hold a current driver’s licence.

Desirable

· Experience working in the health, NGO or community services sectors

· Experience in working with Aboriginal people, organisations and communities in view of planning and implementing services and achieving outcomes for Aboriginal people.