Repair Coordinator – Insurance Building

Kunda Park, Sunshine Coast | Office‑Based Role
iPad + Laptop Provided
Competitive Salary | Industry Leaders | Strong Team Culture

We’re seeking an experienced and highly organised Repair Coordinator to join the Greenrock Building team. This full‑time position is pivotal in keeping our insurance repair projects running smoothly—from the initial claim through to final sign‑off.

Based in our Sunshine Coast office, you’ll work with trades, clients and insurers across SE Queensland, ensuring every repair is scheduled, tracked and delivered to the highest standard. This is strictly an in‑office position (no remote work).

What You’ll Be Doing

Helping coordinate repair projects, including scheduling trades and ordering materials

Communicating with relevant parties (insurers, homeowners, trades and internal teams) about repairs and progress

Ensuring client portals are updated with the latest job information

Establishing and maintaining strong relationships with clients, trade contractors and other stakeholders

Submitting reports and quotations through client online portals accurately and on time

Maintaining detailed and accurate project records within company systems

Troubleshooting issues as they arise and facilitating practical solutions

What We’re Looking For

Proven experience coordinating building or insurance repair projects

Highly organised, efficient and thorough approach to managing claims

Exceptional time‑management skills with the ability to juggle multiple priorities

Confident communicator—both on the phone and in writing

Hands‑on experience using Prime (or similar insurance claim portals)

Comfortable navigating other client portals, project management platforms and the MS Office suite

A proactive problem‑solver who thrives in a fast‑paced environment

Team player who builds positive relationships and supports colleagues