Inner City, Sydney

Full Time/Permanent

$71,912.00 per annum plus superannuation

Caring for our city, creating a future for all

Our people are passionate about their communities and connected to their teams. They’re motivated by our genuine commitment to diversity and inclusion, and our clear, compelling plan for our global city: Sustainable Sydney 2030 – 2050 Continuing the Vision.

Be part of a purpose-led organisation with care at its core. You’ll make a difference by acting in the best interests of our communities and city. Be better together with collaborative and inclusive partnerships. Embrace possibilities and be open to new ideas and creating bold solutions.

About the role

The City of Sydney Library provides a space for our vibrant communities to grow, learn connect and create. The nine branches offer a key front-line service in the community for local residents, students, visitors, tourists and workers.

We are seeking an enthusiastic, customer focussed and motivated Library Assistant to join the City of Sydney Library Services team.

As part of this dynamic team, you will be responsible for:

Delivery of exceptional customer experience to connect users with services and collections.

Timely delivery of library resources between library branches.

Supporting users with technology, including printing, eresources and online services.

Supporting library learning programs.

The successful candidate will have experience in:

Excellent written and verbal communication

Providing high quality customer service

Delivery services, including safe vehicle operation and manual handling

Digital literacy and technical support

Applicants must be willing and prepared to undertake weekend work, and work across any of the nine City branches as required.

Download position description.

This role has the option of a rostered day off each month, known as a 19-day month.

The recommended applicant must complete a pre-employment health declaration, medical assessment and working with children check.

Applications must be submitted online by 11:59pm, Wednesday 25 June 2025.

For more information, contact Shoba Abraham, Team Leader - Green Square/Surry Hills/Waterloo Library on +61 457 567 203.

What we can offer you

You’ll work with passionate, welcoming and supportive people who care for our communities and create a future for all.

Flexible working

3 days of care and cultural leave each year for health and wellbeing activities, cultural and religious days or events of significance

Collaborative approach to flexible working

City centre head office, with many public transport options.

Professional development

Leadership and management development program

Further education program providing reimbursement of course fees, and study and exam leave

Opportunity to attend external courses and conferences

Long service and employee recognition awards

Employee assistance program offering free, confidential counselling

Supporting families

26 weeks paid parental leave and 6 weeks paid partner leave

Paid and unpaid adoption and long-term fostering leave

Paid superannuation for up to 52 weeks of parental leave

Part-time and job-sharing options available

Supportive return-to-work environment

Inclusive culture

Recognised as an Inclusive Employer by the Diversity Council of Australia

Active employee networks including City Women, City Pride, DiverseCity and Aboriginal and Torres Strait Islander network

Recognised family inclusive workplace

Veteran employment supporter

Find out why a career at the City of Sydney might be right for you.

How to apply

We welcome candidates from all backgrounds in a workplace as diverse as our communities. We’re passionate about gender balance, with an executive team two-thirds female and half of leadership roles held by women.

All applicants, including Aboriginal and Torres Strait Islander peoples, people with disability, veterans and people of diverse sexualities and genders, are encouraged to join us.

We’re a disability confident recruiter. If you identify as a person with disability and require support for your application or the recruitment process, contact us at [email protected] or 02 9265 9333.

Select ‘apply now’ to submit your resume and selection criteria.