An established local government entity is seeking a Contract Administrator to join their well-established team

Your new company

You will be working for a Council based in the Sydney Metro area. The contract will initially run for six months but could be extended depending on the requirements of the team. This is a busy council in a convenient location. It is accessible by several modes of public transport.

Your new role

A council in the Sydney metro area is seeking a Contract Officer within the Cleansing and Resource Recovery unit working on a portfolio of contracts including the Urban Maintenance Systems graffiti removal contract and the Med-X sharps removal contract.
The role involves:

• Conducting regular in-field inspections (approximately half a day) to monitor compliance and service delivery, including tasks like photographing graffiti and sharps bins.

• Handling complaint resolution through pathways with confidence, gathering necessary information, and solving problems effectively.

• Building strong working relationships with contractors and internal stakeholders.

• Providing excellent customer service and managing phone and email enquiries.

• Occasionally meeting with building managers onsite to address specific concerns.

• Completing tasks with a high level of accuracy in repetitive weekly workflows.

What you'll need to succeed

• Strong customer service skills.

• NSW Driving Licence

• Experience with MS Office and Outlook,

• Experience with CRM systems and willingness to learn new systems (Pathways / GeoCortex / OneCRM).

• An interest in contracts (beneficial but not essential).

• Confidence on the phone and the ability to communicate effectively verbally

• A proactive attitude to problem-solving and collaboration

What you'll get in return

Join a well-regarded local government organisation that values collaboration and fosters a supportive team environment. This role offers standard Monday to Friday working hours, combining in-field inspections across the LGA with administrative responsibilities.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or for more information please contact Linda McGovern from Hays Facilities Management on 02 8860 1693. Alternatively, you can email [email protected]