Don't miss this opportunity to join one of Australia’s leading independent hearing clinics in a brand new modern location - a rare opportunity to build a new clinic from the ground up!

ABOUT THE ROLE

Due to business expansion, we're looking for an experienced customer service/clinic receptionist, ideally with medical reception experience (not essential), for our family-run Audiology hearing clinic at 72 Kooyong Rd, Caulfield.

This position is essential in our organisation, as the first point of contact with clients.

The role is:

Permanent

Full-time, Monday to Friday from 9am - 5pm

Caulfield location

WHAT WE CAN OFFER YOU

Attractive compensation and benefits

Supportive environment with our warm, passionate and experienced team members

New, modern & bright clinic, with the latest equipment and systems

Initial & ongoing training

Substantial role variety with long-term career prospects

Positive work environment with delighted clients who value our service ….don't take our word for it, see hundreds of 5-star reviews

High profile location, with easy access via public transport & free parking

WHAT WE'RE LOOKING FOR

Customer service experience - previous experience in audiology / medical / allied health setting valued but not essential

Warm, friendly and personable manner

Genuinely interested in helping our clients

Ability to multi-task and prioritise, particularly during peak times

Intermediate computer literacy

Willingness to learn

Ability to work both independently and as part of team

WHAT'S IN A TYPICAL DAY?

Enjoy variety and autonomy, with a dedicated team in a fantastic location.

Front desk reception, meet & greet clients

Inbound and outbound telephone calls, SMS & emails

Appointment setting, confirmations

Client invoices, payment processing

General data entry, document scanning

Liaise with suppliers and other external parties

Prepare clinic & consultation rooms

Hands on helping clients resolve issues with their hearing aids

A LITTLE BIT ABOUT US

HEARING SAVERS offers leading hearing technology at the best prices across Australia. We are fully independent, unlike many other hearing aid providers, which means we always offer our clients the right choice and best value.

We have 4 clinics across Melbourne (Bentleigh, Caulfield, Malvern & Essendon), and a team of dedicated and experienced Audiologists and support staff, passionate about helping people improve the quality of their lives through better hearing.

More information is available at:

www.hearingsavers.com.au/hearing-savers-news/new-caulfield-hearing-clinic/

If this sounds like the career for you, we want to hear from you!

Please note, only shortlisted candidates will be contacted.