• Managing a team of 4 | Reporting into Director, HR Business Partnering & Talent Management
• To start ASAP | Initially contracted for 3 months – likely to be extended
• Role can be based in Melbourne, Sydney or Canberra | Hybrid – 3 days office & 2 days from home

About the role:
Our client an education body is looking for Team Leader for their appointments team. The role is to start ASAP and is initially contracted for 3 months with the likelihood to be extended. This is a full-time role working Monday – Friday. The position can be based in either Melbourne, Sydney or Canberra. The company operates on a hybrid model, 3 days in the office and 2 days from home.

This position is responsible for leading and managing the Appointments team, delivering end-to-end employment services including contract generation, onboarding, employment variations, and data accuracy. You’ll work closely with internal HR teams and ensure best-practice service delivery across the employment lifecycle.

Key responsibilities:

• Supervise and support a national team in delivering timely and compliant appointment services
• Oversee contract preparation, onboarding, and employment changes
• Maintain high standards of data integrity and ensure accurate staff records
• Collaborate with internal HR teams including Payroll, Talent, and Business Partners
• Monitor performance, report on service volumes, and implement process improvements

What we’re looking for:

• Relevant qualifications and experience in HR or employment operations
• Strong knowledge of Australian employment legislation and HR compliance
• Proven ability to lead a team in a high-volume, detail-oriented environment
• Experience managing case or ticketing systems in shared service settings
• Excellent communication, stakeholder management, and data analysis skills

Benefits:

• Start immediately on an initial 3-month contract with strong likelihood of extension
• Flexible hybrid model: 3 days in the office, 2 days working from home
• Contribute to HR operations in a high-impact role within a mission-driven education setting

If you are interested in this role please APPLY with your resume.

At Charterhouse, we embrace, and value, diversity of culture, working arrangements, sexual orientation, and gender identity. On behalf of our client, we promote a workplace that actively seeks to include and welcome unique contributions of all people; to embrace and celebrate the value of Aboriginal and Torres Strait Islander staff, their skills, and contributions to the workplace.