About the role

We have an exciting opportunity for an experienced Dental Receptionist/Front Office Coordinator to join our friendly team. As the first point of contact for our patients, you will play a vital role in ensuring a positive experience for patients and the smooth operation of our dental practice.

This role would ideally suit someone looking for a part-time (4 days per week) or full-time (9 days per fortnight) position.

What you'll be doing

Warmly greeting and welcoming patients to the practice

Managing patient bookings, scheduling appointments, and maintaining the appointment book

Processing patient payments and handling financial transactions

Answering and directing incoming phone calls

Implementing standard procedures for front office operations to ensure consistency and efficiency.

Assisting with other general duties where required to support the smooth running of the practice

What we're looking for

At least one year experience in a reception position, preferably in a dental environment

Ability to multi-task and manage the multiple competing demands of the front desk

Proficient in using patient management software - preferably D4W (Dental 4 Windows)

Experience in processing electronic payments and rebates - preferably using HICAPS

Strong communication and interpersonal skills with the ability to build positive relationships with patients

Excellent organisational skills and attention to detail

A friendly, professional, and empathetic demeanour

A commitment to providing exceptional patient care

A good general knowledge of dental services and procedures would be an advantage

What we offer

Competitive salary: $34–$40/hour, based on experience

4-days per week (part-time) or 9-day fortnight (full-time) options for better work-life balance

Ongoing training and development provided

Modern, state-of-the-art dental facilities

Stable, long-term opportunity in a respected local clinic

Supportive, team-oriented culture focused on patient care and staff wellbeing

Convenient inner-city location

About us

We are a family-owned dental practice located in the inner-city suburb of Goodwood. We pride ourselves on delivering great customer service and high quality dentistry. We treat our patients as family and not just teeth, and are determined to dispel the myth that dentists are something to be afraid of. Your most important job will be to go the extra mile to ensure that our patients love coming to see us.

Our 3-chair clinic is spacious, bright and modern. We are committed to providing comprehensive and personalised dental care, using the latest technologies and techniques. Our team of experienced dentists and dental professionals work together to create a relaxed and comfortable environment for our patients.

If you're excited to join our dynamic team, we encourage you to apply now! Please apply online or email your resume and cover letter to [email protected].