
Customer Service Agent (Fulltime)
Avis Budget Group
Posted 2 days ago
Dreaming of a job where every day feels like a new destination?
Join us at our Townville Airport location connect with travellers and locals alike from across the globe and play a part in making our customers hire process unforgettable.
If you thrive in a fast-paced, dynamic environment and love the idea of being at the heart of travel and locals, we have the perfect opportunity waiting for you.
Your next adventure starts here. Ready to drive our location to new heights?
Immediately hiring! We are now seeking passionate, energetic and motivated people, like you, to join our growing Avis Budget Group enterprise. We’ll help you reach your full potential by developing, encouraging and rewarding you to maximize your earnings in a friendly and empowering sales environment.
Townsville Airport based
Work-Life Balance -> 5 Weeks of Annual Leave
Free staff parking & uniforms provided
Learning & Development Opportunities
Training provided
About the Role
In this role you will be the face of our brand! You’ll interact with our customers at the rental counter, complete rental bookings and responding to general customer inquiries.
What you’ll do
Establishing customer car rental needs by actively listening
Review in detail ABG’s various add on’s and services as to determine what may best suit the customer
Communicate rental procedures and guidelines effectively
Complete rental bookings in a timely, efficient and accurate manner
Answering customer questions and inquiries
Perks you’ll get
$25.80ph + loadings + commission incentives
Work-Life Balance -> 5 Weeks of Annual Leave
Employee discounts on car rental across Avis Budget Group
Wellbeing programme incl. life insurance + discounted health insurance + superannuation options
Access to Perkbox – discounts and offers with hundreds of retailers and big brands, including on cinema tickets, fitness classes, shopping discounts and much more
Employee Assistance Programme (EAP) provided by Converge – 24/7 support for your mental health and wellbeing
Full training provided to help you achieve your goals & reach your potential
What we’re looking for
Applicants must have a full(unrestricted) and valid driver’s licence
This is a full time position and requires availability to work on a rotational roster that includes evenings, weekends and public holidays, due to the nature of the role we are unable to consider WHV & Student Visa holders.
Ability to work in a fast paced environment while delivery exceptional customer service
Previous experience within retail, hospitality, customer service or similar roles
Ability to follow procedures and adhere to company guidelines and standards
Comfortable learning and using various computer systems to accurately input rental information
Who we are
Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we’re moving the future of transportation forward with our innovative, customer-focused solutions.
Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards.
We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate.
At Avis Budget Group we embrace and promote diversity, equity, and inclusion within the company’s workforce, consumer base, communities, and supply chain. We value each employee whose talent, skills, and personality have helped to establish the company as a leading provider of global transportations solutions.
Our Reconciliation Action Plan enables us to deepen our understanding of its sphere of influence and the unique contribution we can make to lead progress.
Job Description
Immediately hiring! We are now seeking passionate, energetic and motivated people, like you, to join our growing Avis Budget Group enterprise. We’ll help you reach your full potential by developing, encouraging and rewarding you to maximize your earnings in a friendly and empowering sales environment.
#Driventobethebest
About Avis Budget Group
This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying.
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