Guest Services Agent
Switch Hotel Solutions
Posted 9 days ago
We are hiring a Guest Services Agent for our Surfers Paradise business.
The Company
Coastal Letting Co is a holiday letting business that manages 100+ apartments across a number of different properties in Surfers Paradise.
With unlimited growth opportunities, the business is continuing to expand to reach new heights!
Guest Services Agent
The successful applicant will possess:
Knowledge of Resly PMS is preferred but not essential.
Strong time management skills and a meticulous attention to detail
Excellent verbal, written and interpersonal communication
Commitment to continuous improvement and learning
Experience in a similar Guest Services/ Receptionist role preferred but not essential.
Responsibilities will include but are not limited to:
Providing all guests with superior service standards, ensuring for an exceptional guest experience at our business
Organising the day-to-day operation of the accommodation division including: Housekeeping/maintenance divisions
Assessing and reviewing guest’s preferences, satisfaction and responding to guest enquiries and guest reviews
Ability to develop and maintain an excellent working relationship with all valued guests and team members
Ability to work full time through Thursday-Monday
What we are offering:
Full Time Role
Career Development opportunity in a fast growing business.
A fun, fast paced work environment
About Switch Hotel Solutions
This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying.
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