Mornington Office | Full-Time | 7:30am – 4:00pm | Immediate Start

At NGroup, we take pride in doing things properly. Behind every technician on the road and every job completed on time is someone like you—organised, reliable, and quietly keeping everything on track.

This role suits someone who takes pride in their work, stays calm under pressure, and can be trusted to see things through without being chased. You’ll be working in a professional environment where clear communication, good process, and doing things properly actually matter.

What You’ll Be Doing

• Be the first friendly voice our customers hear—answering calls and booking jobs.
• Coordinate technician schedules to keep the day running smoothly.

• Follow up with suppliers, manage parts, and ensure no delays hold things up.
• Assist with invoicing, purchase orders, and maintaining accurate job records in Simpro (training provided).
• Stay ahead of admin, planning, and help keep the office running smoothly.
• Share ideas if you see ways we could improve—we listen

About You

• You’re reliable, organised, and don’t need chasing to get things done.
• You’re confident and professional on the phone, and make customers feel looked after.
• You stay calm under pressure and keep things on track, even on busy days.
• You like structure and following a clear process—and you don’t let things slip through the cracks.
• You’re respectful, organised, and want to be part of a team that does good work and stands by it.

Why Work With Us?

• We care about our team, our clients, and doing the right thing by both.
• You’ll be part of a team that backs each other and takes pride in doing good work.

• Clear expectations, strong support, and appreciation for work done right.

Interested?

If this sounds like the kind of role and workplace you’ve been looking for, send your resume to [email protected] with a short note about:
• Why this role feels right for you.
• What you value in a workplace.