Make a meaningful difference with us:

We’re looking for someone who wants to make the world a little better through small moments that leave big impacts. To build meaningful relationships and make a difference in the lives of others.

As an Insurance Specialist - Medico Legal, you will provide subject matter expertise to the business on all matters related to insurance, including health claims management, insurance placement and reporting.

Please note, this is a full time, permanent opportunity. Flexibility is important to us, and we know it is to you, too - this role supports hybrid working.

Your part in our UnitingCare team:

Ensure timely and appropriately worded notification to the insurer of any matters that may give rise to a claim in accordance with policy requirements.

Read and understand detailed legal opinion and manage complex, high-risk, high value medical malpractice claims (in excess of $20m) ensuring the best financial outcomes for UnitingCare.

Represent UnitingCare in a trauma informed manner at meetings, conferences, hearings, mediations and informal legal conferences for Medical Malpractice claims in partnership with the Synod Insurance Team.

Ensure medical malpractice bordereaux is provided to relevant internal and external parties on a quarterly basis.

Lead the management of other significant event claims by obtaining relevant claim information, coordinating internal and external stakeholders and the organisational response to ensure the best financial outcome for UnitingCare.

Manage and maintain current claim data, records and reporting using the claim management system.

Utilise data analysis and claims trends to review to inform the annual insurance renewal strategy that maximises benefit to UnitingCare and Australian Regional and Remote Community Services (ARRCS).

Proactively engage and advise Group Executives, Senior Leaders and other business stakeholders in all areas of insurance ensuring a high level of customer service is maintained.

What makes a difference for us?

Strong medical malpractice claims management background, ideally with 2 years liability/professional indemnity claims experience or relevant industry experience.

Bachelors of Laws will be highly regarded.

Strong communication skills, with a proven ability to interpret policy wordings and apply accurately.

Ability to build and develop business relationships and ensure the business complies with relevant state legislation.

What makes a difference for you?

The opportunity to be part of the second-largest Queensland employer who has been leading by example as a proud not-for-profit, for more than 100 years. Joining our team, you’ll be welcomed as part of the UnitingCare family. We’re a proud not-for-profit with more than 16,500 staff and 9,000 volunteers across our brands of BlueCare, Lifeline, ARRCS, The Wesley Hospital, Buderim Private Hospital, St Stephen’s Hospital, and St Andrew’s War Memorial Hospital.

Flexible work arrangements to support work-life balance.

Access to salary packaging, meal and entertainment benefits - up to $15,900 per year tax free as well as up to $2,650 of your pre-tax income to pay for meal and entertainment benefits. To learn more about this benefit watch the video via the following link: Salary Packaging Explained

A recognition and rewards platform, providing employee discounts at hundreds of retailers, including everyday expenses, holidays, health insurance, a wellbeing program and employee assistance program.

Career development opportunities to challenge yourself, grow and make a meaningful difference

12 weeks paid parental leave and 2 weeks paid partner leave, available after 6 months service, in addition to the government scheme.

Diversity and inclusive leave, offering paid gender affirmation leave and cultural leave options (paid and unpaid) for those who may celebrate Lunar New Year, Diwali, Ramadan, NAIDOC weeks and other significant cultural events.

Diversity & Inclusion

Our approach is simple – everybody is welcome here. At UnitingCare, diversity is at the core of our who we are, our mission and our values. We are committed to providing equal opportunities to all employees no matter their sex, race, culture, sexual orientation, disability or gender identity. Demonstrating our commitment to reconciliation and building long-term employment opportunities for First Nations peoples, UnitingCare strongly encourages Aboriginal and Torres Strait Islander applicants for this position.

Safe workplace

We work hard to make our services welcoming and safe for every person. We are united in keeping children, young people and the elderly safe from harm, within our services, workplaces and the communities we support. We are committed to speaking up loudly for their safety.

Child safe, Child friendly

UnitingCare is committed to being a Child Safe, Child Friendly organisation and will provide welcoming, safe and nurturing services for children, implement measures to prevent child abuse and neglect within our services and appropriately and immediately address child abuse and neglect if it does occur.