
IT Administrator & Support Specialist
The Hassett Group
Posted 3 days ago
About the Role
As the IT Administrator & Support Specialist, you’ll take full ownership of IT support, systems maintenance, and project planning across all areas of the business, including office, warehouse and production environments.
This is an initial 3-month contract with a view to extension or permanency based on performance and business needs. It’s a hands on role that offers the opportunity to make an immediate impact while helping shape the longterm direction of IT in the business.
Key Responsibilities
- Respond to and resolve IT support requests across hardware, software, and user accounts;
- Install, configure, and maintain workstations, servers, and network infrastructure;
- Manage user accounts, access controls, backups, and system security
- Monitor system performance and proactively address issues and outages;
- Research, plan, and implement IT solutions to support evolving business needs;
- Handle IT purchasing within budget, and manage supplier relationships;
- Maintain up-to-date records of assets, licences, policies, and procedures;
- Ensure compliance with ISO documentation requirements and IT standards;
- Support disaster recovery planning and backup systems;
- Provide training to staff on new technologies as needed.
Key Requirements
- A qualification in IT or a related field (preferred);
- 5+ years’ experience in a combined helpdesk and systems admin role or IT Support role;
- Strong troubleshooting skills across hardware, software, and networks;
- Confidence with Microsoft 365, Windows Server, and security tools;
- Excellent planning, time management, and communication skills;
- A proactive, flexible, and team-focused mindset;
- The ability to work independently, prioritise effectively, and think analytically.
Click the APPLY button and submit your resume. Please be advised our screening process will take approximately 3 to 5 business days from the date this ad was posted. From here, only shortlisted candidates will be contacted.
About The Hassett Group
This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying.
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