About the Role

As the IT Administrator & Support Specialist, you’ll take full ownership of IT support, systems maintenance, and project planning across all areas of the business, including office, warehouse and production environments.

This is an initial 3-month contract with a view to extension or permanency based on performance and business needs. It’s a hands on role that offers the opportunity to make an immediate impact while helping shape the longterm direction of IT in the business.

Key Responsibilities

• Respond to and resolve IT support requests across hardware, software, and user accounts;
• Install, configure, and maintain workstations, servers, and network infrastructure;
• Manage user accounts, access controls, backups, and system security
• Monitor system performance and proactively address issues and outages;
• Research, plan, and implement IT solutions to support evolving business needs;
• Handle IT purchasing within budget, and manage supplier relationships;
• Maintain up-to-date records of assets, licences, policies, and procedures;
• Ensure compliance with ISO documentation requirements and IT standards;
• Support disaster recovery planning and backup systems;
• Provide training to staff on new technologies as needed.

Key Requirements

• A qualification in IT or a related field (preferred);
• 5+ years’ experience in a combined helpdesk and systems admin role or IT Support role;
• Strong troubleshooting skills across hardware, software, and networks;
• Confidence with Microsoft 365, Windows Server, and security tools;
• Excellent planning, time management, and communication skills;
• A proactive, flexible, and team-focused mindset;
• The ability to work independently, prioritise effectively, and think analytically.

Click the APPLY button and submit your resume. Please be advised our screening process will take approximately 3 to 5 business days from the date this ad was posted. From here, only shortlisted candidates will be contacted.