POSITION DESCRIPTION – Financial Adviser

Position Title

Senior Financial Adviser

Company

Wealth Smart Australia

Date

4th June 2025

Incumbent/s

Direct reports

Two Client Service Officers and 2 off shore 1 other advisor.

Reports to

Practice Principal

Qualification/ Experience

Compliance Requirements:

Completion of ADFS.

RG 146 compliant for providing retail financial products advice.

Eligible to hold a Practicing Certificate under the appropriate Australian Financial Services Licence.

Attain and maintain the 5 ASIC core competencies for providing advice to Clients.

Accredited to distribute Wealth Management approved products [remove/add as required]:

o Managed Investments

o Superannuation

o Risk Insurance

o Gearing Products

Desirable

Financial background with a good understanding of the financial services industry.

Previous client service experience.

Sales and networking experience.

Previous experience in producing financial plans for a large number of client referrals.

Technical skills

Ability to use initiative and work autonomously in ensuring deadlines are met.

Pre and post Retirement Planning skills.

Aged Care and all round Financial Planning and risk skills.

Well-developed verbal and written communication skills.

Demonstrated PC literacy.

Product knowledge

Demonstrated sales prospecting skills with a proven track record of achieving sales targets / results, ideally gained within the financial services industry.

A good understanding of the financial planning industry is essential; understanding of ANZ Client segments, products and distribution channels is desirable.

Strong networking and relationship building skills.

Proven client management skills.

Demonstrated high-level influencing and negotiation skills.

High-level communication skills, both written and verbal.

Ability to Cope with a high Work load and large customer base

Excellent personal organisation and time management skills, with the ability to coordinate workflow through prioritisation of tasks, diary management, etc.

Corporations Act CategoryRepresentative CPD Requirements

90 points/triennium

Job Purpose:

Service Existing Clients:

The Financial Adviser will provide accurate and timely advice to Client base. In order to achieve this goal, will need to continually enhance their product and technical knowledge through on-going personal development. They will also need to maintain their administrative and Client records in accordance with business policies and compliance requirements.

Attract New Clients:

To meet agreed sales targets. The Financial Adviser will achieve this by selling new business and retaining Clients by providing accurate and timely advice to Client base. In order to achieve this goal, the Financial Adviser will need to prospect for new business, maintain their product and technical knowledge; and continually enhance their sales skills through on-going personal development. They will also need to maintain their administrative and Client records in accordance with business policies and compliance requirements.

Behavioural Competencies

Building Business Relationships

Using interpersonal communication styles and methods to maximise partnerships with business associates (e.g. clients, suppliers, agents as well as other team members) to meet mutual business aims and objectives.

Client Relationship Management

Identifying potential for and developing new client relationships; proactively identifying client requirements; undertaking actions which meet and/or exceed client expectations; using communication styles and methods to ensure understanding and enduring client satisfaction.

Customer Service Orientation

Developing customer relationships by listening to and making efforts to understand the customer (both internal and external, e.g. clients, suppliers, agents as well as other team members); anticipating and providing solutions to customer needs; prioritising customer satisfaction

Entrepreneurship

Identifying, creating and maximising opportunities to increase and/or diversify current business; maintaining knowledge of product developments and trends in market opportunities and competition.

Integrity/Self-Management

Displaying loyalty to the organisation and others; acting professionally even when events cause anger and frustration; behaving in line with organisational values; behaving with ethical behaviour both in conducting internal and external business activities.

Persuasiveness

Determining performance/professional development goals, undertaking learning to close identified gaps in performance, and assessing performance.

Persuasiveness/Sales Ability

Developing and utilising suitable communication styles and techniques to gain acceptance of an idea, plan, activity, service or product from prospects and clients; demonstrating knowledge of the sales process.

Presentation

Effectively and impactfully presenting ideas to groups when given time for preparation (including non-verbal communication and use of visual aids); targeting presentations to the characteristics and the needs of the audience.

Technical/Professional Knowledge

Achieving a satisfactory level of technical and professional skills/knowledge in job related areas; keeping abreast of current developments and trends in areas of expertise; demonstrating willingness to undertake continuing professional development.

Teamwork/Team Membership

Demonstrating the ability to work effectively in a team/work group or those outside the formal line of authority (e.g. peers, senior managers), not as a team leader but as a valued member who assists in building morale and makes extra effort to help the team reach organisational goals; taking actions that respect the needs and contributions of others; contributing to, accepting and promoting the consensus; subordinating own objectives to the objectives of the organisation or team.

Key Result Area

Major Activities

Performance MeasuresFinance

Create, maintain and leverage off new and existing referral networks and build key partnerships

Initiate and develop an independent referral network.

Proactively identify and address new and existing sources of business.

Contribute to team targets, and meet or exceed individual targets

Growth in fee based revenue generated (as long as it is not linked to investment volume and excluding any fees involving margin lending)

Clients

Proactively develop Client relationships and understanding of Client's needs.

Apply business knowledge and wealth creation strategies in order to help meet Client's financial goals, calling in specialists where required.

Assist Clients to plan for their financial goals by providing strategies, access to products and ongoing service.

Deliver financial plans to Client under advice, calling in specialist when required.

Review portfolios and plans, and act as a reference point for clients.

Provide quality, timely and precise responses to Clients.

Growth in numbers of clients

Provide high level of service to Clients

See Behavioural Competencies for Client Relationship Management

Process

Undertake 40 hours professional development per year.

Adhere to practice policies and procedures for Practicing Certificate Holders.

Adhere to legislative and regulatory frameworks, and licensee policies.

Drive efficiency and productivity

Quality of Advice

People

Build strong relationships within networks.

Develop referrals through Client recommendations.

Maintenance of professional knowledge & skills via the completion of training and development as agreed in personal development plan

Maintenance of professional knowledge & skills via the completion of training and development as agreed in personal development plan

Effective coaching of Referral partners and end to end Client process to increase penetration

Maintain CPD points