About Fernwood Fitness

At Fernwood we believe in a balanced lifestyle that includes an abundance of nourishment, exercise, wellness, good friends, and self-love.

We’re the leaders in women’s health and fitness and have been since 1989. We have grown to over 70 clubs Australia-wide, plus in-club and online programs dedicated to empowering women to shine in all aspects of their lives.

Fernwood is the health and fitness destination for Australian women, being the club of choice for over 80,000 women across the country, and we want you on our team!

Key Responsibilities:

Assist in the recruitment, training, and supervision of personal trainers.

Responsible for the new member induction process.

Co-ordinate the small group training class schedule.

Handle member inquiries, concerns, and feedback in a professional and timely manner.

Maintain and monitor gym equipment, arranging repairs and maintenance as needed.

Ensure compliance with all health and safety regulations as well as the Fitness industry code of practice

Coordinate member engagement activities, such as workshops and fitness challenges.

Support marketing and promotional efforts to attract new members and retain existing ones.

Work closely with the Franchisee to meet and exceed growth targets.

Teach small group training sessions and service personal training clients

Manage the gym’s administrative tasks as required.

About You:

Previous experience in a similar role within the fitness industry is preferred.

Experience working with sales targets and achieving growth is highly desirable.

Certificate 3 and 4 in Fitness

Strong organizational and multitasking skills.

Excellent communication and customer service abilities.

Knowledge of fitness and wellness trends.

Ability to work flexible hours, including early mornings, evenings and on occasion Saturdays.

Proficiency in Microsoft Office and ability to quickly learn other business IT systems.

What We Offer:

A positive and empowering work environment.

Ongoing professional development opportunities.

Free gym membership and access to classes.

The opportunity to make a meaningful impact on the health and wellness of our members.