Meriton Suites currently has an opportunity available for an Assistant Night Manager at our beautiful Canberra property.

About the Role

As the Assistant Night Manager you will support the Night Manager to represent Meriton Suites in the absence of the Hotel Manager. You will play a key role in ensuring the safety and wellbeing of all guests and staff.

Your Key Responsibilities:

Support Night Manager in overall supervision of the hotel

Solely represent Meriton Suites in the absence of the Night Manager's days off

Ensure the safety and wellbeing of all guests and colleagues

Greeting and welcoming our guests

Management and training of staff

Check-in and check-out of guests

Complaint handling and resolution

Ensuring relevant front desk tasks are actioned and completed

Attend to guest enquiries, requests and follow-ups if required

Preparation and set up for the following day

Guest accounting

Auditing

Occasional covering of AM/PM shifts when required

Your Attributes:

Confident and able to work under pressure

Proactive and able to make decisions autonomously

Professionally presented

A genuine passion for guest and colleague experience

Well organised with a meticulous eye for detail

Cultivates a positive team culture

Strong communicator

Why Meriton Suites?

Australia’s largest owner-operator of apartment-style hotel suites, with 23 locations and 6,204 suites nationally

Future opportunities and career development with locations across Sydney, Brisbane, Gold Coast, Canberra and Melbourne

‘Merit Academy’ our online training platform to further develop your skills and knowledge

Paid Parental leave

Access to Employee Assistance Program (EAP) to provide professional and personal advice

Team Member accommodation discounts

Friends and Family discounts

Kudos – Monthly recognition awards

Team activities and social events

Induction program for all new starters

Join us

If you would like to be considered for this opportunity, please click on the Apply Now tab below.

Only short-listed applicants will be contacted within 7 days of application. Permanent residents only may apply. Please note this job advertisement details adult rates of pay, junior rates of pay will apply for junior candidates. Please note that we will not consider external agencies as recruitment for this role is handled internally.