The Practice

Darling Downs Eye is a premier ophthalmic practice located at St. Andrew's Hospital, Toowoomba. The practice provides complete eye care to people of Toowoomba and the surrounding regions.

Our business is a private ophthalmic practice that utilises the latest equipment to provide excellence in eye disease management. The equipment is state-of-the-art which allows for the comprehensive and most up to date treatment for conditions such as cataract, macular degeneration and glaucoma. The practice offers minor surgical procedures on site in the fully equipped treatment room.

Our business hours are 8.30am – 5:00pm Monday to Friday.

The position we are offering is a well remunerated, permanent part-time or full-time position over 3-4 days per week (25- 32 hours per week).

The Culture

The culture of the practice is characterised by the highest standards of integrity and professionalism, providing outstanding levels of customer service to both our patients and our ophthalmologist. The practice is committed to strong work ethics and practice values. All staff are ambassadors of these core values in every interaction with patients, our doctor and the wider network of health care professionals.

We believe in rewarding and recognising outstanding achievement in all areas of the practice including service excellence, operational efficiency, financial management, practical support, staff engagement and referrer engagement.

We work hard with appointments every 10 minutes, but we also have a good time along the way. We look after and support each other at all times and share the workload of a busy practice. We are positive and flexible and realise that families come first.

Applicants will be required to work autonomously, as well as with administrative and medical staff and must therefore be able to work as part of a team and have a friendly and positive disposition.

Ophthalmology experience is very helpful, but not essential. You must be able to demonstrate leadership capabilities and a keenness to learn. An ability to quickly grasp complex terms and processes is very important, as well as have excellent communication skills to discourse clearly and succinctly with patients, colleagues and the practice doctor.

Clinical duties include, but are not limited to:

Assisting with minor procedures in the treatment room

Reading referrals and determining reason for presentation .Medical and ophthalmic history taking , eye examination including vision assessment of patients : visual acuity and intraocular pressure documentation

Computerised ophthalmic testing (including but not limited to Optical Coherence Tomography - OCT, computerised perimetry - HVF and axial length scanning - Ascan, retinal camera imaging - OPTOS)

Working with elderly clientele with poor mobility and other impairments in a kind but efficient manner

Efficiency and accuracy in taking a medical history and ability to translate this into an electronic medical record

Assisting with reception and front of house duties as required including taking phone calls, making appointments and billing patients

Assisting the Office Coordinator with clinical staff rostering, managing clinical supplies, ordering, and managing theatre lists

Preferably, you will be expected to have experience in a medical, scientific or nursing environment underpinned by a good knowledge of medical and/or ophthalmic terminology and ophthalmic diseases. You will be expected to commence intensive, role specific learning. Demonstrated leadership capacity is essential.

The position entails the following usual hours 8.30 am-4.30 pm Monday, Wednesday and Thursday being available for Friday cover when necessary.

Computer competency and typing proficiency is essential.

Your application letter will address the following items:

The level of experience in your current and previous employment and how this will assist in your suitability for this role. Please give two examples.

Please give two examples of times when you have had to acquire and assimilate new information into a new role at work, outside your formal training.

An example of when you have had to manage a team and the priorities for efficient work flow.

What do you feel are the key requirements for this particular role.

Please describe your work style and how this position would suit you .

Your availability to commence employment.

Your CV should include:

Current contact details

Work experience, level of education and any additional qualifications.

3 references from your current or most recent employers or equivalent.

Successful Candidates

Only applicants who are shortlisted for this role will be contacted for an interview. Salary will be generous, above award rates and negotiated based on the candidate's previous skills and knowledge .

We look forward to receiving your application if this seems like a great opportunity for you .