We're partnering with a fast-growing tech company to find a detail-focused Customer Service Assistant for a 5-month contract based in Sydney's CBD (with one day per week WFH). This is a great opportunity to join a collaborative, high-performing team and gain valuable experience in a dynamic environment.

The Business

This innovative software company delivers cloud-based solutions to clients in education, finance, and retail. Known for its cutting-edge products and responsive service, the business is scaling rapidly - and it's built on a culture of trust, inclusion, and continuous improvement. The team is supportive, social, and committed to delivering a great customer experience every day.

The Role

This hands-on customer service and admin role will see you managing enquiries, processing orders, and supporting internal teams to deliver smooth and efficient service. It's a great short-term opportunity if you enjoy structure, variety, and working in a friendly, fast-paced environment.

Key Responsibilities

• Respond to customer phone and email enquiries with clear, helpful communication
• Process and update customer orders, renewals, and subscriptions in internal systems
• Coordinate with technical support and customer success teams to resolve issues
• Maintain accurate CRM records and assist with admin tasks
• Contribute to a responsive, seamless customer experience

About You

• You have 1-2 years' experience in a customer service or admin role - ideally in tech or a fast-paced business
• You're accurate, organised, and confident working with systems and data
• You communicate well and stay calm under pressure
• You enjoy contributing to a team and keeping things running smoothly
• You're available to start quickly and commit to the full 5-month contract

What's on Offer

• 5-month contract
• Hybrid work: 4 days in CBD office, 1 day WFH
• Supportive, social team with a positive, down-to-earth culture
• Modern office space with great coffee and team lunches
• Great exposure to tech systems and scalable processes
• Immediate start preferred

This is an hybrid position.

By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: https://www.roberthalf.com/au/en/privacy. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.