Contact Centre Sales Agent - AAT Kings
Location: Bondi Junction, Sydney (Office-Based)
Work Type: Full-Time | Rotating 5-Day Roster (Mon–Sat)

Turn your passion for travel into a career that inspires others to explore!

At AAT Kings, we don’t just sell holidays, we create life-changing moments. For over a century, we've been taking guests on unforgettable journeys across Australia and New Zealand. As part of The Travel Corporation (TTC) family, our commitment to service, sustainability and storytelling sets us apart.

We’re on the hunt for a driven and guest-focused Contact Centre Sales Agent to join our team in our Bondi Junction office. If you thrive in a fast-paced environment, love connecting with people, and know how to turn enquiries into unforgettable travel experiences, this could be your next big adventure.

What You’ll Be Doing

Convert interest into bookings: Handle inbound phone, email, and web enquiries and turn them into confirmed travel reservations

Sell with confidence: Recommend and upsell our full range of travel products, including Guided Holidays, Inspiring Journeys, Short Breaks, and Day Tours

Deliver full-service experiences: Offer guests end-to-end travel solutions, from accommodation and insurance to flights and rail

Be the voice of AAT Kings: Build rapport and trust with every guest you speak to

Own your performance: Meet and exceed monthly sales and service targets

Keep it organised: Use CRM systems (e.g., Salesforce) and booking platforms to manage guest details and track leads

About You

Strong understanding of the sales cycle and a track record of meeting KPIs

Excellent communication skills, verbal and written

Highly organised and detail-oriented, with strong follow-up skills

Guest-focused, confident and driven by results

Familiarity with Australian and New Zealand destinations

Available to work a 5-day rotating roster, including Saturdays

Why join us?

Join a global travel company with 100+ years of experience

Take advantage of incredible travel perks and discounts

Access professional development opportunities and wellbeing support

Paid volunteer leave, 2 days each year to give back to a cause you care about

Personal development fund, access to coaching, courses and a $2,000 annual training fund

Hybrid work, enjoy 2 days working from home and 3 collaborative days in the office.