Senior Risk Engineer

NSW Department of Customer Service
Newcastle, NSW
A$125,693-$138,510 p/a + superannuation
Mining, Resources & Energy → Analysis & Reporting
Full-time
On-site

Posted 4 days ago


Senior Risk Engineer

Senior Geotechnical Engineer - Senior Risk Engineer
Subsidence Advisory NSW
Fair Trading NSW, Department of Customer Service

Salary : Clerk grade 9/10, base salary range $125,693 - $138,510 plus super
Duration : Full Time, ongoing
Location : Newcastle

The Department of Customer Service (DCS) is a service provider, regulator and central agency of government.

Subsidence Advisory NSW operates for the community in coal mining areas of New South Wales, Australia, and is responsible for administering the Coal Mine Subsidence Compensation Act. Expert advice is provided to property owners, government departments and authorities, local councils, community organisations and industries within Mine Subsidence Districts, and throughout NSW.

Join us!
Apply your engineering expertise to support subsidence advisory services, including the assessment of claims and development applications, scoping of geotechnical investigation and subsidence remediation works, the management of mine subsidence risk on existing and future developments, and use of relevant technologies (e.g. InSAR, LiDAR, GIS) and other innovative initiatives related to mine subsidence prediction/assessment.

To be successful in this role, you must be able to demonstrate at the required capability level:

  • A degree in Civil/Mining/Geotechnical Engineering, and relevant work experience in engineering, mining, building or construction.
  • Ability to interpret and analyse data, identify risk and provide sound geotechnical advice.
  • Experience in conducting geotechnical risk assessments.
  • Communicate engineering concepts to a range of diverse internal and external key stakeholders.
  • A criminal record check is required and a full drivers licence is essential.

Desirable experience and capabilities

  • Experience providing geotechnical advice regarding mine subsidence risk.
  • Experience providing strategic advice on engineering controls (mine grouting/earthworks/structural) to mitigate impacts to surface development.
  • Experience in relevant technologies e.g. InSAR, LiDAR, GIS.

How to apply
To apply for this position, please submit a resume (no more than 3 pages) and a cover letter (no more than 2 pages) addressing the following questions.
Q1. Why are you interested in this role?
Q2: How your skills and experience suit this role?

Salary Grade 9/10, with the base salary for this role starting at 125,693 base plus superannuation

Click Here to access the Role Description. For enquiries relating to recruitment please contact Kate Fealy via [email protected].

Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.

Closing Date: Monday 23rd June 2025 [9:59am]

Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

Belong in our diverse and inclusive workplace
The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact [email protected] or 02 9494 8351.

For more information, please visit
Information on some of the different types of disabilities

Information on adjustments available for the recruitment process


About NSW Department of Customer Service

Sydney, NSW, Australia
Government & Defence
5001-10000 employees

We are a team of more than 12,000 people, working together to provide services that improve the lives of our 8+ million customers across NSW. As a leading central service NSW Government agency, we are made up of over 30 agencies, entities and business units, which makes our work incredibly diverse.

We are focused on delivering first-class customer service, regulatory reform and digital transformation is at the heart of what we do; driven by our many teams across DCS including Service NSW, Digital.nsw, Revenue NSW, State Insurance Regulatory Authority and Telco Authority.

Come join us and influence the future of our great state.

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