Mister Zimi is global fashion and lifestyle brand that is all about ‘colourful clothes, made well, to make you feel good’. Born in the tropics and based in Byron Bay, Mister Zimi has become synonymous with its signature aesthetic, distinctive prints, and effortless styles that captures the spirit of holiday relaxation. Our values are centred around positivity, gratitude and doing the best we can for both our customer and team. We have an enthusiastic team motivated by constant improvement, both in the product we deliver and how we deliver it. This is an attitude that extends to our customer focus. Mister Zimi is a growing brand that genuinely cares for its people and creating a customer experience that spreads joy.

If you are passionate about customer service, a lover of colour and full of positive energy, come join #TeamZimi and be a part of an authentic and supportive team.

We are lucky to have a passionate and growing customer base. Recruiting a casual team who demonstrates a genuine, friendly and proactive approach to customer service is hugely important to us.

Key Duties and Responsibilities

Establish and maintain strong relationships with our customer.

Demonstrate a customer orientated approach to sales with a willingness to go above and beyond for our customer.

Assist in maintaining VM to a high standard.

Assist in order management including reservations and click and collect.

Skills, attributes and personal qualities

Agile, resilient and ability to multi task.

Demonstrates a genuine passion for customer service.

A friendly, helpful and natural approach to sales and customer service.

Team player with a flexible and open mindset.

A can do attitude and a desire for continuous improvement.

A love for our Mister Zimi brand and product!