Practice Manager – Territory Hands (Darwin, NT)

Lead. Support. Grow. Make a Difference.

We’re looking for a Practice Manager who not only brings strong skills in administration, accounts, and leadership — but who is also genuinely lovely to work with.

At Territory Hands, we’re proud of the caring, professional, and welcoming experience we offer our clients — and the supportive environment we create for our team. Our core values of Integrity, Team, Excellence, Compassion and Joyful Resilience guide everything we do.

This full-time leadership role is perfect for someone with a background in allied health or medical practice administration who thrives on building relationships, managing systems, and supporting a team to do their best work every day.

About the Role

As our Practice Manager, you’ll:

Lead and support a friendly, committed Admin team

Support our clinical team with the Clinical Lead and Directors

Oversee the smooth daily running of the practice

Manage Admin staff rosters, onboarding and appraisals

Coordinate financial processes including budgeting, reporting, invoicing and cash flow

Ensure quality client service from enquiry to discharge

Support marketing, referrer relationships and business development

Maintain compliance, safety and quality systems

Monitor stock, manage equipment, and oversee the asset registry

Champion our values of Integrity, Team, Excellence, Compassion and Joyful Resilience

You’ll be a great fit if you

Have experience in administration leadership, ideally within an allied health, medical or related setting

Bring demonstrated leadership skills, with a natural ability to support and motivate a team

Are approachable, kind, and professional — someone who builds trust easily

Are highly organised and confident managing competing priorities

Communicate clearly and warmly, both in writing and in person

Have strong skills in financial administration, reporting and practice management systems

Have HR experience or a strong interest in supporting recruitment, onboarding and staff development

Value a collaborative, respectful workplace and take pride in the quality of your work

Selection Criteria

Previous experience in a management and/or high-level practice administration position

Experience in accounting systems and reporting systems

The ability to demonstrate and encourage leadership and teamwork

The ability to build customer and stakeholder relationships

Excellent communication skills (written and oral)

Current working with children (Ochre card) or ability to obtain one.

Have current full work rights in Australia.

Working knowledge with Microsoft 365 suite, especially Excel

Current Australian driver’s license

Desirable

Understanding of medical terminology, allied health professional organisations and relevant stakeholders

Previous experience with Nookal practice management and MYOB accounting software

Experience in payroll systems and legislated employment conditions

Why Territory Hands?

Be part of a genuine, experienced and supportive team

Help shape the ongoing success and growth of a well-regarded leading hand therapy practice in the Northern Territory

Enjoy a positive work environment where wellbeing, quality, and connection are valued

Opportunities for professional development and leadership growth

Ready to join us?

If this sounds like the role for you, we’d love to hear from you!

TO APPLY

Please complete the following steps:

Find out your personality type by completing this quiz and send us the result: 16 personalities. This is not to rule anyone out but rather help us get to know you a little more: https://www.16personalities.com/free-personality-test

We like to know about your learning style as this helps us understand how you learn best - do this quiz and send us the results: https://www.learning-styles-online.com/inventory/

Email your latest resume and cover letter along with the results requested above to [email protected]

Applications close 30th June 2025