Casual Administration Assistant – Debt Collection Office (Port Macquarie)

We are a long-established debt collection firm operating since 1991, currently seeking a mature-aged Administration Assistant for our Port Macquarie office.

Position Details:

Start Date: To commence as soon as available.

Hours: Monday to Friday, 12:00 PM – 5:30/6:00 PM

Type: Casual (with potential for full-time in 2026)

Pay: (based on experience)

Key Responsibilities:

• Maintaining accounts with clients & debtors
• Receiving inbound calls from clients and debtors
• Making outbound calls to debtors
• Build and establish relationships with clients and debtors with rapport and trust
• Negotiating payments plans
• Problem solving and objection handling
• Formatting excel spreadsheets
• Monitoring inbound emails in outlook
• General administration duties

Requirements:

Must be able to communicate confidently and professionally

Competency with Microsoft Word and Excel

Administration experience and/or Debt Collection is preferred but not essential

A mature and reliable attitude

This is an excellent opportunity to join a stable, supportive team in a business with a long-standing presence in the industry.

To Apply:
Email your resume and a brief cover letter to [email protected]