The company

Join a reputable and highly regarded global Original Equipment Manufacturer at their Heatherbrae facility in Newcastle. Move your career forward with a business that supplies machinery & services to mining and construction projects throughout Australia & APAC.

• Large modern facility with multiple workshops and modern offices
• Join a highly experienced service department with an excellent team culture
• Opportunity to join a company that support working from home 2 days a week
• Flexible working hours and the ability to start at 7am, 8am or 9am

Hours and roster

You will enjoy a wide range of flexibility in this role and working in a fully supportive team that works together to ensure the work is complete to a high level.

• 38 hours per week (enjoy flexible start times between 7am/9am)
• Monday to Friday
• Work from home 2 days per week (when you are trained up and settled into the role)

The role

Reporting into the Service Administration Manager you'll enjoy working closely with a team of 4-8 service professionals in NSW. Your efforts will support current service team and involve the following duties;-

• Providing a high level of customer service to existing and new customers
• Liaising with accounts receivable and finance on customer credit issues
• Expediting outstanding purchase orders
• General data entry and invoicing
• Booking medicals and site inductions
• Provide administrative support to the CSC
• Recording safety KPI information
• Coordination and submission of warranty claims as per the companies policies
• Send warranty acceptance and rejection documents
• Processing of repairs and maintenance jobs
• Creating dispatch and returns documents

Your value

You will come from a workshop or heavy industry administration background and have previous experience working in a similar role with similar duties as outlined. Other attributes and skills include;-

Essential

• High level of computer skills and proficient with Microsoft Excel
• Be able to work under pressure and enjoy working to deadlines
• Highly organised, process driven and with excellent attention to detail
• Strong people skills and relationship building qualities
• Ability to multitask and work on a number of projects and tasks at once
• Team player and the ability to take responsibility and work unsupervised

Desirable (not essential)

• Previous experience in a planning or scheduling role in a workshop environment
• Aurora ERP experience or experience with Maximo

The opportunity

This is a standout opportunity to further your skills and experience with a world-renowned OEM. Along with excellent leading training and development opportunities you will enjoy; -

• Working with a highly supportive and experienced team
• Work in an environment where you'll collaborate with the team in the fresh air taking advantage of the various facilities at the Milton Green precinct
• Modern well established office location at Milton Green, with local early bird parking available
• Joining a world class company with a wide range of company benefits including fitness passports
• Moving your experience forward with a company that supports growth and development
• Working with excellent system and processes already in place

12-month contract through Marble offering job security (with likely extensions and potential permanency with the business).

This is a great opportunity to secure an immediate start with a highly regarded global mining OEM who will support and develop your skills

Apply now for more information or call Josh Little-Jones on 0420 462 066 for a confidential conversation.

Josh Little-Jones | [email protected] | 02 8116 2200

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