About Mawarnkarra Health Service (MHS)

Mawarnkarra Health Services, a Community Controlled Organisation, is a primary health care service, NDIS service provider and community program provider, managed by the local Aboriginal community, to deliver holistic, comprehensive, and culturally appropriate health and disability care to communities in the Pilbara. Our services are delivered through physical locations, mobile outreach and online/telehealth modes. Our operations are supported by administration, management, software and infrastructure to deliver best practice services

The Human Resource Officer is part of the Administration Team of Mawarnkarra Health Service. The Service objective is to provide holistic, primary health care services to the Aboriginal people of the West Pilbara region.

The Position

The role of Human Resources Officer is to ensure the ongoing provision of efficient and effective time critical recruitment, implementation of onboarding, and assisting with performance management and other human resources activities. All activities are expected to be undertaken at the highest standards and in alignment with our own Code of Conduct.

DUTIES

1. Recruitment

· Ensure recruitment policy and process are adhered to and manage all aspects of
the recruitment cycle.

· Work with the relevant departments to facilitate the authority to recruit process to
ensure that the recruitment cycle is started promptly post a resignation of an
employee or the inclusion of a new position within the organisation.

· Review the ATR and ensure that the correct award, classification and level is listed.

· Ensure that roles are professionally advertised on approved mechanisms to attract
candidates to the vacant roles.

· Shortlist candidates based on role requirements and arrange interviews for
candidates.

· Complete reference checking for preferred candidates.

· Prepare the letter of offer and employment contracts for execution by the CEO.

· Liase with preferred candidate on boarding matters

· Complete IT Access forms for new starters in a timely manner so it is available on
the new starters first day.

· Coordinate Visa applications on behalf of the organisation for approved roles.

· Maintain the recruitment registers and provide reports to management on the
status of recruitment for vacant positions.

· Ensure that recruitment documentation is kept at a high standard and saved in
Recfind and the employees personnel file.

2. Employee on boarding and Induction

· Ensure that the organisations induction is up to date with requirements of the
organisation

· Complete the induction for new starters on a fortnightly basis, inclusive of the
organisational overview, site walk around and introductions to employees.

3. General HR Activities

· Review and maintain position descriptions.

· Ensure that award changes are identified and appropriate action taken to ensure
minimum award conditions are updated for each employee.

· Draft letters of support on behalf of the organization requested by employees
where appropriate.

· Provision of generalised HR advice to employees.

· Seek advice from CCIWA or other industry support services on emerging HR
issues.

· Conduct quarterly audits on HR records to ensure that required documentation is
saved in Recfind and the employees personnel file

4. Performance Management

· Ensure that performance management systems are maintained for the
organisation and managers are aware of their role in the process.

· Support the line manager in facilitating the performance management meetings
with employees.

· Provide the note taking support to any performance management meeting.

· Gain third party advice on behalf of the organisation on performance management
issues as they arise.

· Support the line manager to develop performance management plans for
employees.

· Ensure that documentation on the performance management issue is kept at a
high standard and recorded in Recfind.

5. Employee Grievance Management

· Ensure that employee grievance systems are maintained for the organisation and
managers are aware of their role in the process.

· Conduct investigations into low level employee grievance issues.

· Arrange any interviews that need to take place as part of the investigation.

· Seek any third party advice required on behalf the organisation on the grievance.

· Ensure that documentation of any grievance is kept at a high standard and
recorded in Recfind.

6. End of Employment Management

· Ensure that any resignation received, has an acceptance of resignation letter
drafted for the CEO signing.

· Offer an exit interview to any employee that has resigned and ensure that any
issues or trends are bought to the CEO’s attention.

· Ensure that an ATR is triggered on the acceptance of the resignation.

· Ensure that relevant stakeholders are informed when an employee resigns so
system access is deactivated.

7. Legal Compliance

· Ensure that all HR systems for the organisation are in compliance to the Fairwork
Act 2009 (Cth).

· Ensure that all HR records are kept secure and are in compliance with the Privacy
Act 1988 (Cth)

· Ensure that all pay rates are compliant with the relevant award.

8. Quality Improvement

· Ensure compliance for HR activites to the organisations Policies and processes.

· Participate in the quality improvement program.

· Ensure that requirements outlined in the accreditation standards are captured
within the HR Systems.

· Work collaboratively with Compliance Officer to deliver quality improvement
initiatives

· Assist and recommend improvements within human resources and employee
professional development.

· Ensure that all HR processes are documented, maintained and improved in
Promapp

9. Management of HR Assistant

· Ensure clear direction on the activities and role required of the HR Assistant.

· Take a leadership role in facilitating an effective and collaborative working
relationship.

· Provide support and assistance in fulfilling their responsibilities.

· Ensure that mechanism of role coverage are put in place for any planned leave.

10. Professional Responsibilities

· Lead by example with the highest standards of professional conduct.

· Ensure Senior Managers of work areas are advised and kept up to date when there
are human resources concerns or queries in their area

· Participate in and contribute to the fulfilment of operational needs of the
organisation as they arise

· Maintain an active knowledge of any changes in Fairwork and industry best
practice in Human Resources.

· Demonstrate leadership in maintaining a safe working environment

· Other duties as directed by management

EDUCATION AND QUALIFICATIONS

Diploma in Human Resources with a minimum of two years' experience in a HR Generalist role.

Attend and participate in the professional development program and relevant external seminars and conferences, as approved.

OTHER RELEVANT INFORMATION

Performance will be appraised on an on-going basis and formally at the first 3 months and annually thereafter.

Must hold a current Australian Driver's License and Working With Children Check

Current CPR Certificate

All employees are subject to regular random drug and alcohol screening.

Aboriginal and Torres Strait Islander people are strongly encouraged to apply.

Remuneration Benefits include:

Base Salary $89,252 + Allowances + Super

You will have access to generous salary sacrificing (pre-tax dollars)

Applications

Please send your resume and application form with a cover letter stating why you want the role to [email protected]

Applications close the 30th June 2025

MHS may commence appointment proceedings immediately, appoint by invitation or make no appointment at all. This opportunity is only open to candidates with the right to work in Australia.